InTown Golf offers a premium indoor golf experience with each location featuring its own unique identity and layout. The venues combine state-of-the-art golf simulation technology with upscale food and beverage offerings, creating social spaces for both serious golfers and casual enthusiasts. As the company expanded, they needed a solution that could scale while accommodating the distinct characteristics of each venue, preserving what makes each location special while ensuring consistent quality and safety standards across the brand.
Intown Golf sought a platform that could handle the complexity of managing multiple locations with different operational needs. They needed a solution that was both user-friendly and versatile enough to accommodate location-specific requirements while maintaining company-wide standards. After evaluating several options, they determined that Xenia's customizable platform offered the ideal combination of flexibility and structure to support their unique operational model.
Implementing Xenia transformed Intown Golf's operational management. Starting with basic checklists, the platform's versatility allowed them to expand into more sophisticated operations while maintaining the individual character of each location. Some of the Implementation highlights are:
