9 Best Work Order Request Software for Efficient Facility Management

Best Work Order Request Software

Let’s double down on the best digital work order solutions to help you understand how their product offerings match up against your business requirements.

Later in this post, different aspects of work orders’ significance are highlighted to help you understand the dynamics of this terminology in a better way.

1. Xenia- Overall Best Work Order Request Solution

Hey, that’s us!

Xenia, as the best work order request software, provides complete control over your facility's operations by going way beyond what typical solutions have to offer.

Think of the program as a centralized hub for conducting a variety of operations ranging over maintenance management, audits, inspections, corrective actions, asset management - so on and so forth.

From that point of view, work order requests are part of a larger ecosystem, ensuring that you have full control over ongoing processes.

The tool’s flexibility is one of its key strengths. 

The platform can cater to the needs of different businesses - specific to their individual requirements. 

One of its most interesting features lies in its all-encompassing approach to work order management. 

Through seamless integration, real-time insights, and collaborative features, every aspect is designed to help maintenance teams simplify and streamline even the most complex maintenance tasks. With this solution, managing your work orders is not a task, it’s a partnership that strategically drives excellence and efficiency.

The tool provides a single place for all of your maintenance management, audits, inspections, and various other categories of work. 

So, let’s say a facility manager has set a work order on a recurring basis in Xenia, and this work order concerns asset management - the assignee(s) can add a corrective action task in that work order. Furthermore, these work orders can be standardized through accompanying checklists that are maintained as public access resources in Xenia’s app, and also the official website.

As a manager, you can send, receive, approve, and reply to all your maintenance needs from work orders, to preventive maintenance plans, to requests, to life safety inspections. 

Top it off with an Artificial Intelligence Powered SOP Writer allowing managers to define a standard workflow by creating detailed SOPs in minutes. The integrated Document and Records management system maintains your SOPs, training material, and any other category documents with a guaranteed 24/7 cloud storage solution. 

Eventually, you are looking at a fully-fledged end-to-end operational efficiency solution, offering many other accompanying features besides work orders.

Here are some of the best key highlights of this program.

Key Features 

• Tasks and Work Orders: Create work orders with ease, offering options to embed photographs and videos, and support material, increasing overall assignees’ performance level.
• Corrective Actions: Improve issue resolution by creating procedures based on identified maintenance issues. Corrective action tasks can be created at any phase of the work order process completion, offering a wider sense of control and remedial action wherever, and whenever it’s needed!
• Scheduled Work: Arrange for core upkeep activities on equipment, assets, and places throughout the facility.
• Real Time Chats: Enable smooth communication between team members and departments about work orders and guest requests. 
• Operations Templates: Acting as a centralized hub where you can build tasks around audits, inspections, and much more through fully customizable checklists of varying nature.
• SOP and AI-Powered Writer: Using AI technology, you can easily generate maintenance operating procedures and policies.
• Multi-Unit Operations: In case you are responsible for overlooking operational activities in multiple facilities spread over different locations, you can easily collaborate on those activities across teams, departments, and locations to acquire vital insights into operational efficiency and overall performance. 

Pricing 

• Free Plan: Start with up to five users and unrestricted access to all basic features. 
• Starter Plan: $99/ month for the first 15 users, which includes access to key features. 
• Premium Plan: $199/month for the first 15 users, including access to core + advanced features and functions. 
• Custom: Need something tailored to your organization?

Book a free demo today!

2. BlueFolder

The next work order request software BlueFolder targets to solve work order management problems by focusing on the real needs of the end users and solid mobile and GPS technology in a way that is very easy to use. 

The result is a practical but powerful work order management system that takes advantage of the latest mobile and internet technology to simplify and optimize the work of service providers.

What separates BlueFolder from the competition is its dedication to getting commercial service professionals out in the field on time and with the necessary tools to accomplish the job. 

With a mobile and web-based intuitive interface, technicians have access to the vital job details and work order management features they need to be productive–and that equals collaboration and communication between your field and back-office teams.

This tool also provides features like custom user permissions, recurring jobs, dispatching, and scheduling, in addition to many others. Its QuickBooks integration and the ability to save companies from tons of hard paperwork are a couple more advantages it provides.

Key Features 

• Keep track of equipment and assets with ease to ensure peak performance and maintenance plans. 
• Streamline job assignments and dispatch activities to reduce downtime and increase productivity. 
• Collect signatures electronically to reduce paperwork and improve document correctness. 
• Monitor task progress and assignments in real-time to ensure timely completion and client satisfaction. 
• Give clients access to job status updates, invoices, and other important information via a secure web portal.

Pricing 

• Pro: $100
• Pro Plus: $210
• Enterprise: $440

3. eWorkOrders CMMS

Our next best work order request software, eWorkOrders, is designed to streamline the process of tracking, managing, and optimizing asset maintenance. 

But what differentiates the tool is its commitment to being user-centric, ensuring every module, feature, and function has been built to improve the user experience to drive operational efficiency.

By simply filling out a form and providing information about the asset and the service required, your clients can easily initiate the maintenance process. 

From there, these requests are automatically allocated to the right technician in the team, eliminating any hands-on allocation and keeping the entire request management process running smoothly. 

 Managers can automatically create work orders based on meter readings, date schedules, and even our asset-specific maintenance plans. This will provide your team the ability to see ahead to future routine inspections and work that will be coming up. 

Key Features 

• Automate preventative and periodic maintenance regimens to ensure asset preservation. 
• Document management entails effectively organizing and storing maintenance-related records for quick access and cooperation. 
• Keep track of the time you spend on maintenance chores to help with resource allocation and performance analysis.

Pricing 

• Contact Vendor

4. FMX

FMX offers an all-in-one solution for work order creation, preventative maintenance, asset tracking, and facility scheduling along with many other features for businesses in several industries. 

It can be implemented in an array of industries and facilities, allowing operations professionals to automate their businesses, satisfy compliance requirements, and focus on other projects. 

The intuitive interface and user-friendly design make it easy to create and track work orders. 

Whether you’re scheduling preventive maintenance tasks, tracking asset performance, or coordinating and executing repairs, FMX has the tools you need to simplify your maintenance operations. 

With just a few clicks, you can create work orders, assign tasks to technicians, and track progress in real-time to ensure no maintenance request goes unaddressed.

Key Features 

• Schedule preventative maintenance, track asset performance, and make timely repairs to improve equipment dependability and operating efficiency. 
• Create, track, and manage purchase orders effectively to gain better control over spending and improve collaboration in the purchasing process. 
• Use QR codes to easily monitor, maintain, and retrieve asset information.

Pricing 

• Contact Vendor 

5. MobiWork

MobiWork delivers a mobile force software solution that computerizes work order requests that are suited for the many needs of industries such as Construction, Electrical, Health, and Ticketing. 

The software streamlines work order requests and improves operational efficiency whereas every function and feature is MobiWork provides invaluable support to your field workers by delivering the tools they need to be effective. We go beyond simply managing work orders. 

We help your field personnel close jobs, capture e-signatures, and take photos from the field and seamlessly integrate this data with the back office. 

By closing the loop between the field, customer service, dispatch, and the back office everyone will always be on the same page. 

Mobiwork will help your field technicians complete jobs on time and under budget by visually mapping out efficient job sequences and routes that minimize travel time and fuel costs. 

The tool will analyze factors like traffic, distance between sites, and fuel costs – and suggest the most efficient route for scheduled jobs that allow technicians to optimize their time on the road to get more productivity. 

With Mobiwork, your field technicians will have confidence that they are taking the right route to the job site.

Key Features 

• Visually plan effective task sequences and routes to reduce travel time and fuel expenses. 
• Create invoices directly from completed work orders, including billable hours, materials utilized, and other pertinent information. 
• Create and modify contracts, specify terms, timelines, and deliverables, and automate contract renewal reminders.

Pricing 

• Contact Vendor

6. UpKeep

UpKeep is essentially a computerized maintenance management system, or CMMS, program.

It is basically an enterprise-level version of a more capable maintenance management program.

The work order management software from UpKeep is continuously ranked as the best in its class for customer service, asset management, functionality, ease of use, and value for the money. UpKeep is the only provider of maintenance and CMMS software with more 5-star reviews than any other, and for good reason.

Using UpKeep, you may choose a priority level for work orders, update them using the mobile app, and even have the orders immediately forwarded to contractors who have been approved. 

Key Features 

• Easily create, assign, and manage work orders directly from the platform.
• Include necessary details, such as parts and labor costs, and attach photos to provide technicians with clear instructions.
• Receive real-time updates and alerts on task statuses to ensure timely completion and visibility of urgent tasks.

Pricing 

• Starter Plan: $45 per user, per month (billed annually)
• Professional Plan: $75 per user, per month (billed annually)
• Business Plus Plan: $120 per user, per month (billed annually)
• Enterprise Plan: Custom pricing

7. Axxerion

Unlike other work order software solutions, Axxerion is essentially a property management maintenance solution.

You can use this software's many features, like the ability to categorize work orders, to establish a workflow that is more ordered and productive.

Work orders can even be categorized and assigned unique procedures and access privileges.

Moreover, you can also set up a service request portal that allows users, workers, and visitors to submit and follow service requests using desktop or mobile devices.

Work orders for preventative maintenance can be readily booked using parameters like date, time, meter, or event-based triggers.

Key Features 

• To support various user and contractor categories and their access privileges, use role-based logins.
• Easily and instantly search and find any facility information in the database.
• Easily and graphically define workflow and approval processes for any item in the system.

Pricing 

• Contact the vendor for pricing

8. eMaint

eMaint stands out as a robust work order management solution with a comprehensive feature set that extends beyond basic work order tasks.

While it excels in various areas, it is particularly tailored for industries outside property management. Compared to some alternatives, eMaint lacks specific features like maintaining a tenant database or automatic routing within the system.

However, eMaint's strengths lie in its advanced scheduling capabilities, including automatic and calendar-based scheduling.

These features ensure that maintenance tasks are planned efficiently and completed on time, which can significantly enhance operational efficiency. Despite some gaps in features relative to property management needs, eMaint remains a powerful tool for managing work orders and maintaining organized, timely maintenance schedules.

Key Features 

• Work orders and requests should be arranged, created, assigned, and monitored. Use eMaint's search tool to enter and exit. 
• Create work order templates with integrated procedures to ensure that your enterprise-wide maintenance policy is standardized.
• Work orders can be automatically moved through approval levels using simple procedures. Set up work orders to automatically start when asset condition data signals an impending failure, averting catastrophic downtime.

Pricing 

• Contact the vendor for pricing

9. Jobber

The app has recently added a work request and scheduling mechanism designed specifically with service providers in mind.

Jobber was established in 2011 and specializes in providing dispatch-related support to small enterprises.

To put it briefly, the app's drag-and-drop calendar facilitates the creation and delegation of work orders.

The application additionally facilitates the intake of customer task requests by automatically generating new work orders that may be delegated to a team member. 

As a result, clients who require the ability to handle staff schedules are usually the most satisfied customers.

Key Features 

• Technicians and managers can access work orders, update statuses, and track progress from anywhere, whether they're on-site, in transit, or at the office.
• Employees can create, assign, and complete tasks directly through the app.
• Technicians can log information, take photos, and upload documents directly into the system from the field, which improves data accuracy and speeds up reporting.

Pricing

• Contact the vendor for pricing

How to Choose Work Order Request Software?

If you are tired of having to deal with work orders and have to look and compile them manually it may be time to look at work order request software.

According to a study done in facility management, 45.1% of facility managers want to increase efficiencies, making automation a high priority.

But wait a minute- with plenty of options available, how do we choose the best work order software?

Here are major factors while selecting the work order software to make your life easy and even to make your workflow smooth.

User-friendly Interface: No one wants to spend hours trying to figure out how to use difficult software. Look for work order software that has an easy-to-use interface. You should be able to navigate through the system with no problems. Clear dashboards and process flows will ensure you and your team will be up and running fast with minimal training.

Maintenance Management: Using work order software should make your maintenance management processes less time-consuming, so the software you choose must have some key features built into it like automated maintenance scheduling and real-time status updates. 

This will help facility managers to keep track of maintenance requests; help you schedule your tasks efficiently and make sure nothing falls through the cracks.

Real-time Communication: Communication is crucial for your management team to be effective. Software with in-app messaging or notification alerts will keep your team in sync, aware of important updates, and able to respond in real-time to issues.

Mobile Accessibility: Make sure your work order software is mobile-friendly and offers push notifications and mobile responsive design, so you and your team can access it from anywhere, anytime. This ensures work orders can be addressed quickly and efficiently, even if you're not in the office.

Reporting and Analytics: To drive continuous improvement in your facility maintenance processes, you need insight into maintenance data and analytics. This will help you to better understand facility audits through detailed reporting in areas such as downtime tracking and cost analysis.

Custom Workflows: Every organization is unique in its own way. You should choose a work order software solution that gives you the ability to customize the software to fit your needs. Whether it’s tweaking task prioritization rules or customizing request forms, having the ability to adapt the software to your needs will make the system fit better within your organization.

Scalability: As your company grows, your facility maintenance management needs will change. 

Be sure that the work order app, you select, can scale to fit your workloads and requirements. 

This includes consideration of multi-location management, and advanced user role customization, to keep your system current as you take on more operations, without out-growing your software.

Cost-effectiveness: Lastly, ensure that the pricing structure of the work order software you choose is competitive and offers good value for money. Look for software that offers a range of pricing options so you can choose the one that suits your budget – for example, different pricing options for an on-premises system and a cloud-hosted system. 

Which is the Best Work Order Request Software for My Business?

From 2023 to 2030, it is expected that the global facility management market size will increase from USD 1,291.6 billion to USD 2,031.4 billion.

Integrating work order request software into your facility management strategy is a breakthrough when it comes to optimizing productivity and efficiency. The software lets you optimize your maintenance operations, keep your assets operating to the best of their abilities, and ensures your clients are happy.

With so many work order management systems on the market, it can be difficult to decide which one is right for you. 

We recommend going on a trialing spree by signing up for a free account. See if the said program’s features meet your business needs, and then you can eventually transition to a fuss-free paid solution.