Thanks to the rise of cloud technology, work request software are no longer a luxury! They have become accessible and beneficial for businesses of all sizes.
Today, even smaller maintenance departments can automate workflows, reduces downtime, and streamlines preventative maintenance.
Modern work order software offers features like mobile access, automated scheduling, and real-time updates, which improve efficiency and operational control.
With a variety of free and paid options available, you can find the perfect solution for your business needs without breaking the bank.
And today, we are your ally in the quest. Let’s explore together a carefully curated list of 6 free work request apps. The goal is to help you choose a work request app that meets your specific business requirements.
Let's begin:
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A Round-Up for the 5 Best Free Work Request Software
Xenia
Introducing the most advanced work order request software, Xenia, which goes well beyond what standard solutions can do to provide you with total control over the operations of your facility.
Consider the software as a single point of contact for carrying out a wide range of tasks, such as asset management, audits, inspections, maintenance management, and corrective action taking.
Work order requests are thus seen as a component of a wider ecosystem, guaranteeing that you maintain complete control over ongoing procedures.
One of the main advantages of the instrument is its versatility. The platform is capable of meeting the unique needs of many types of enterprises. This system's comprehensive approach to work request administration is noteworthy.
Each component is made to assist maintenance teams in streamlining and simplifying even the most difficult maintenance operations, including real-time analytics, seamless integration, and collaborative tools. Using this system, strategically driving quality and efficiency through collaboration rather than task management is how you manage your work requests.
Easy Request Submission
Xenia is here to help reduce stress by optimizing your client request workflow, turning it from a disorganized mad dash into a flawlessly planned procedure!
Put an end to spending days looking for updates or figuring out cryptic emails. With Xenia, you can see every request and work order clearly, putting you in control.
Through our in-app dashboard, users can send a request and provide details with only a few clicks. It only needs that. The appropriate team is then automatically notified of the deliverables, preventing needless back and forth.
Customizable Forms
Managers can easily standardize processes and inspections and make sure maintenance workers follow them by using Xenia's forms, templates, and AI-powered SOP writer.
Your SOPs, training materials, and any other category papers are kept up to date with this integrated document and records management system, which offers a cloud storage option that is secured around-the-clock.
Using the mobile work request app, users may track the time spent on each work order request, which is an additional benefit of this platform. Managers of maintenance and facility management can discover extra analytics useful.
Real-time Tracking
You are always kept up to date with real-time progress monitoring. Xenia provides clear status updates that tell you when your request will be finished, so you won't need to call for updates anymore.
And it's easy to communicate. Do you need anything clarified? To ensure that everyone is on the same page, Xenia makes it simple to communicate directly with the designated team.
Now that clients can request work requests via the Xenia app, you can finally wave goodbye to the irritation caused by imprecise requests and ineffective procedures.
Experience a client request workflow with Xenia that's as easy and fulfilling as clicking the "submit" button by registering with them.
Pricing
- Free Forever: Free for up to 5 users with access to task & work requests, parent assets, internal chats, template builder, etc.
- Starter: $99 / month for 15 users and comes with a work calendar view, work and template reports, sub-assessments, and sub-locations.
- Premium: $199 / month for 15 users and offers unbound access to all the core features.
Custom: Need something tailored to your organization?
Priced on per user or per location basis
Available on iOS, Android and Web
Coast
Coast is the team management app you need if you want a simple approach to organizing work order requests, scheduling, and communication.
The work request management system that Coast has developed is extremely user-friendly and feature-rich, making it one of its strongest points. Task prioritization, due dates, repeating work orders, and photo attachments are all simple features for dispatchers to use.
By offering real-time updates and the capability to close out projects instantly upon completion, the Coast mobile app makes sure that you and your team can view and align work requests from any location.
Moreover, you may stay in touch with everyone without going over budget with Coast's free plan, which offers an unlimited number of messages and cards.
Features
- Work requests arranged according to priority and status
- Workspace for asset management and equipment tracking
- Recurring job addition functionality for preventive maintenance
- Automated notifications and work request reminders
- Combined inventory control and low-stock notifications
- Dashboards and reports for maintenance that show trends
Pricing
- Free: No cost, but with limited features
- Starter: $22/mo. per user
- Pro: $43/mo. per user
- Enterprise: Available on inquiry
MaintenanceCare
From a single, easy-to-use dashboard, keep track of all your maintenance tasks and plan preventive maintenance. Organize and streamline all of your team's duties with ease and efficiency to increase output. All in one convenient location: schedule and assign users, designate areas, add comments, and attach reference papers.
The MaintenanceCare app gives you on-site or mobile access to everything you need. Its "Free Forever" plan includes digital work request management, allowing your team to easily access all the data in a single, clearly visible list. Using repair and maintenance software, efficient work prioritization and well-organized communication are possible.
Features
- Create a productive workflow in your facilities management system to handle incoming task requests.
- Use your property management software's preventative maintenance scheduling feature to control the workload.
- Utilize their mobile apps for iOS and Android to manage your daily operations from any location.
Pricing
- Free Edition: $0Per/Month
- Enterprise Edition: $250 Per Month
- Work Order Edition: $100 Per Month
MaintainX
MaintainX is a work order request software system that was created especially for smartphone use and includes real-time conversation capabilities.
Additionally, the app offers an integrated CMMS solution that includes all the features required to manage inventory, track work requests and maintenance requests, create invoices, track KPIs, document Standard Operating Procedures (SOPs), assign, track, and create work requests, orders as well as preventive maintenance programs.
Furthermore, MaintainX has API integration features that enable data to be sent back to ERP systems and to initiate Work requests based on external sensors.
Features
- Chats can be divided into groups and teams, individuals, departments, subjects, and more.
- To troubleshoot in real-time, directly communicate with technicians within individual requests.
- To better communicate to management what is happening, employees can upload (and annotate) images of equipment failures, parts problems, or maintenance woes.
Pricing
- Basic: $0 per user/month
- Essential: $16
- Premium: $49 per user/month
- Enterprise
Fiix
With the help of Fiix's AI-powered work order request software, you can submit and reply to requests more easily, organize your records in one location, and have thousands of work requests automatically analyzed.
You can keep track of who is doing what when by viewing your team's workload on a single, central calendar. Drag and drop tasks into a technician's schedule to assign them quickly. Click work requests to examine data such as priority, status, and kind of maintenance.
Take pictures with your camera or add photos from your gallery to work requests and asset records. Without much effort, identify problems, get ready for audits, and write clearer notes.
Features
- Use date, time, meter, or event-based triggers to plan maintenance.
- Combine multiple work requests that are planned with nested PMs and add additional tasks that need to be completed at specific intervals.
- For tasks and task groups, create a library of checklists, standard operating procedures, manuals, diagrams, and other materials.
- See the whole workload of your team, allocate tasks or assets to specific users or user groups, and drag and drop tasks into their schedules.
- Notify managers by mobile or email when employees initiate a work request that is theirs.
Pricing
- Free - $0
- Basic - $45 per user, per month
- Professional - $75 per user, per month
- Enterprise - Custom Pricing
Final Thoughts
Optimizing productivity and efficiency can be achieved by including work order request software into your facility management strategy. The program makes sure your clients are satisfied, optimizes maintenance operations, and keeps your assets performing at their peak.
Selecting the best free work request software for your needs might be challenging with the abundance of options available.
We advise creating a free account and going on a trial run. Once the features of the aforementioned software satisfy your business requirements, you can go on to a hassle-free paid option.
Unify Team Operations, Maintenance and Safety Compliance with Xenia
Xenia unifies daily operations, maintenance management and quality assurance to help ensure teams and facilities are effective and efficient.
Our customers love Xenia's robust use cases including:
Operational Execution
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
💪 Team Task Management
Assign work digitally to defeat pencil whipping and disorganized teams. Complete tasks, chat with teams on any device, track time, collect photos, and ensure high quality work.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
Maintenance Management
🛠️ Work Orders
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
🧰 Preventive Maintenance
Create a preventive maintenance calendar to ensure asset uptime is not compromised. Attach images, templates, videos and notes to every task and assign to a team or individual for completion.
📲 QR Codes
Generate and attach QR codes to equipment and facility locations to enable fast and accurate inspections and data logs.
⚙️ Work Order Requests
Receive, approve and assign work order requests from tenants, regular customers and vendors. Enable requesters to submit, track, and communicate with your team, without access to operations templates or unrelated work orders.
📁 Equipment Work History
View work history for every asset and sub asset in Xenia. Review performance data and enable corrective actions to improve your operation.
Safety Compliance & Quality Assurance
👍 Concrete Brand Standards
Put your brand standards in a clear and operational checklist to be attached to work assignments.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step. This allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Analytics and Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
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