Running a hotel comes with the constant challenge of keeping operations smooth while minimizing frequent equipment breakdowns and unexpected repairs.
If you're searching for the best hotel preventive maintenance software, you're likely looking for a solution that offers powerful features like scheduling, asset tracking, and real-time reporting- without being overly complex or costly.
To help you find the perfect fit, we’ve rounded up the best hotel preventive maintenance software options for 2024. Each tool is designed to streamline maintenance, improve efficiency, and help you give your guest the best experience.
Ready? Let's check them out!
Top Hotel Preventive Maintenance Solutions For Multi-Unit Businesses
Let’s dive straight into what we have in store for you - a detailed look at the best preventive maintenance software for hospitality businesses from all over.
1. Xenia - Overall No. 1 Best Hotel Preventive Maintenance Software
As a hotel manager, you already have a lot on your plate i.e. conducting detailed inceptions, correcting any problems, ensuring that every piece of equipment works, and being efficient are all difficult tasks. This is where Xenia, as the best hospitality software, helps you optimize processes for you.
Xenia offers an easy path to the difficult world of hotel maintenance. No more notes all over the place, emails flying about, and a lack of clarity of who's doing what... it's one spot to go to manage all of your maintenance items, whether they're emergency work orders or your preventative maintenance auto-schedule.
Technicians can easily identify their assignments, report concerns by room or floor, and collect data on the spot using hotel work orders. Digitized work orders are not just a great way of ditching an endless paper trail, but they also help to keep accountability at an all time high.
The program also offers fully customizable hotel use-case templates as well as an AI-powered SOP writer and QR Codes.
You can standardize operations and inspections step by step, ensuring your maintenance staff easily adheres to rules. Furthermore, the mobile work order app allows you to track the time for each request, offering useful insights for better decision-making.
A massive and an ever-growing repository of checklists, templates and forms serves as your entry point to to plan, deploy and monitor all kinds of hotel operations.
Key Features of Xenia
- Tasks and Work Orders: Easily create and manage maintenance work orders, complete with images and videos.
- Corrective Actions: Create processes based on issues identified through maintenance inspections.
- Scheduled Maintenance: Scheduled preventative maintenance can keep your equipment and assets optimal
- Chats: Easily communicate with your hotel staff. There will be no more hiccups in communication.
- Templates for Operations: Explore Xenia's library for mobile-first work orders and maintenance checklists. Or make your own. It's all up to you.
- SOP & AI-Powered Writer: Delegate the heavy lifting to the AI. Create maintenance operating procedures and policies with ease.
- Multi-Unit Operations: Manage everything across teams and locations, including tasks, inspections, SOPs, and conversations. Increase your hotel’s operating efficiency.
- Data-driven Insight: Assign rooms and areas with ease. inspect furniture and fixtures and write work orders.
Pricing
- Free Plan Forever: Up to five users: All fundamental features are covered.
- Starter: $99 per month (for up to 15 users) with access to core features.
- Premium: $199 per month (up to 15 users) with access to all the core and advanced features.
- For Multi Unit, Multi Location Operators? Looking for a customized pricing plan for different business locations? Feel free to contact our sales team.
- Custom: Need More customizability?
Available for up to 5 users
Premium for $99/month for the first 20 users (with free trial period)
Available on iOS, Android and Web
2. Maintenance Care
Maintenance Care is a cloud-based service designed to help businesses of all sizes manage work requests, preventative maintenance, and assets more efficiently.
The work order management function of the system enables users to manage incoming tasks by using customized online forms, notes, photos, and task length data.
The addition of cloud storage, connectors, and reporting tools extends its capacity, making it a workable hotel preventive maintenance software for small to large organizations.
Key Features
- Assign tasks, use forms, and ensure that preventative maintenance actions are compliant.
- Receive quick notifications and easily manage work orders.
- To eliminate repetition, use an email client for communication and a duplication checker.
- Asset life cycles should be used to plan capital expenditures. The tool offers access to the whole repair history for better asset management.
- Access detailed dashboards for an overview of maintenance operations.
- A mobile app allows you to manage work orders on the go.
- Attach other forms to activities, such as Material Safety Data Sheets (MSDS), training PDFs, and safety documents.
Pricing
- Free
- Enterprise Edition plan is $150/month
- Work order edition is $100/month
3. Quore
Quore's software is intentionally designed to prioritize information and automate operations, enabling improved communication among hotel employees and providing a smooth guest experience.
The platform provides a wide range of tools and features that enable hotel workers to manage many facets of their hotel maintenance more efficiently, including guest services, cleaning, maintenance, and communication.
Key Features
- Quore offers powerful task management features that allow hotel managers to assign projects, create deadlines, and track progress.
- The proactive preventative maintenance strategy decreases the chance of equipment breakdowns and operational disturbances, resulting in a more dependable and smoother operation.
- The guest feedback option enables hotel managers to discover areas for improvement and improve the overall guest experience.
- Reporting and analytics tools provide insights into important performance data, occupancy rates, and operational efficiency.
- Integrated with other hotel systems, particularly property management systems (PMS). This connectivity provides easy data sharing between departments and applications.
- The robust mobile app allows hotel workers to access and handle duties from any place on the property.
Pricing
- Starting from $135/month
4. COGZ
Next on our list of ideal hotel preventive maintenance software is COGZ CMMS with a user-friendly interface and comprehensive features to ensure successful operations of multiple maintenance elements.
COGZ CMMS is developed to meet and surpass the needs of hospitality facilities, including entertainment venues, casinos, restaurants, resorts, and hotels, with an emphasis on preventative maintenance and improved operating operations.
Key Features
- Automatic preventive maintenance scheduling ensures that routine inspections and activities are managed proactively to prevent equipment malfunctions, minimize downtime, and extend asset life.
- Work order software allows for efficient work order creation, tracking, and administration.
- full equipment and asset management features, allowing for the systematic tracking of equipment, tools, and assets.
- The application includes maintenance scheduling features that enable the systematic planning and execution of maintenance activities.
- Includes purchase order management capability, which simplifies the procurement process.
- Inventory management efficiently allows users to monitor stock levels, track consumption, and control reordering.
- Based on previous data and patterns, the predictive maintenance tool aids in anticipating probable faults. This proactive strategy aids in the prevention of unexpected equipment failures and the reduction of interruptions.
Pricing
- COGZ -$45
- COGZ -$79
- COGZ Enterprise -$99
5. Optii
Optii is another innovative hotel preventive maintenance solution that outperforms traditional approaches by employing predictive technology to improve service delivery, strengthen team communication, and redefine your maintenance procedures.
Key Features
- Create checklists and perform comprehensive inspections to ensure the highest standards.
- Optimize schedules based on predictive data to guarantee that maintenance chores fully correspond with daily business requirements.
- Improve overall productivity by automating repetitive tasks and optimizing maintenance routines.
- Facilitate teamwork among technicians by supporting a coherent and competent approach to tasks.
- Access data-driven reports and insights that offer a clear picture of how well maintenance operations are performing.
Pricing
- Contact team for tailored price quotation
6. SafetyCulture
SafetyCulture is a comprehensive preventive software for hotels that includes scheduling, reporting, and recordkeeping features. A family-owned business in the United States has realized significant savings as a result of preventative maintenance using SafetyCulture.
Maintenance managers, project managers, and other supervisory people utilize this simple method to execute basic maintenance tasks.
These maintenance measures enable the early identification of faults, their successful resolution, and the prevention of such issues disturbing regular operations.
Key Features
- Pre-made Industry Templates: For preventative maintenance, work orders, and purchase orders, among others, they are free to download and customize.
- Mobile Preventative Maintenance Checks: With note-taking (including text-to-speech), picture annotation, digital signatures, and auto-generated reports.
- Scheduling: To delegate crucial tasks that technicians may be unable to do within their preventive maintenance schedules, create actions with a title, description, assignee, priority level (high, medium, low, none), and due date.
Pricing
- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/month (with free 30-day trial period).
7. HelloShift
HelloShift assists you in transforming your hotel into a digital hotel. Contactless hospitality is becoming more important. With reduced RevPAR and smaller budgets, operational efficiency is more important than ever.
HelloShift interacts with the PMS and delivers useful messages automatically at crucial stages in the guest lifecycle, such as before check-in. In addition, guests communicate with the Front Desk using their preferred messaging applications.
HelloShift allows hotel teams to collaborate across buildings, floors, shifts, and departments. The housekeeping staff effectively schedules and monitors preventive maintenance.
Key Features
- Asset Management & Tracking: Protect your investment - track routine maintenance tasks and ongoing issues with ease.
- Inspection & Checklist: Create inspections and checklists that are specific to your property with this preventive maintenance checklist software for hotels. Schedule periodic inspections and checklists.
- Hotel Inventory Management: View and track the inventory and get automatic notifications when it’s time to reorder.
Pricing
- Starter: Starts at $50/mo
- Pro: Starts at $160/mo
- Enterprise: Custom
8. RMS Cloud
RMS is a cloud-based hospitality property management tool that helps property managers and owners manage reservations, availability, pricing, communication, invoicing, and other aspects of their properties.
The program is appropriate for all sizes of campsites, National Parks, RV parks, and marinas, and it can be used across multi-property setups, allowing organizations and chains to handle data from all of their properties in a single system.
Through interaction with the global distribution system (GDS), multi-properties may distribute goods across several locations.
Key Features
- Property Management: Streamline your operations from a single place with RMS Cloud's world-class hotel management tools and creative solutions.
- Guest Experience: With their native solution, you can automate the majority of your day-to-day chores while saving money on third-party programs.
- Business Insights: With features like 360-degree reporting, customizable report authoring tools, operational snapshots, reservation status updates, and more, our dashboard is designed to provide you with valuable information about your company and inspire productivity.
Pricing
- Contact the vendor for pricing
9. eMaint
In order to assist enterprises simplify their maintenance management process, eMaint provides a complete CMMS with a broad variety of capabilities.
The all-inclusive reporting and analytics features, efficient work order administration, and scheduling of preventative maintenance make eMaint the ideal option for managing maintenance chores and enhancing asset performance.
Users in a wide range of sectors have faith in the program, making it a top pick for businesses seeking to improve their maintenance processes.
Key Features
- Asset Management: Find assets quickly in an ordered asset hierarchy, which simplifies management and extends asset longevity.
- Work orders: Embrace organized and easy-to-use work orders, a drag & drop PM calendar, and automated work orders based on asset data.
- Reporting: eMaint simplifies enterprise-level reporting, KPI tracking, audit dashboards, and more.
Pricing
- Team: Starting at USD - $69
- Professional: Starting at USD - $85
- Enterprise: Custom quote
10. Maintenance Connection
Businesses can benefit from Accruent's Maintenance Connection, a comprehensive computerized maintenance management system (CMMS) that helps them minimize asset failure and save downtime, thanks to its multi-site and multi-industry capabilities.
Adaptable to the specific demands of your hotel, this preventive software for hotels is accessible via the web and provides full administration of work orders, scheduling of preventative maintenance, and inventory control.
Key Features
- Intuitive Ease-Of-Use: Automatic and trigger-based alerts keep your entire team in the loop
- Improve Preventive Maintenance: Management of all incoming and current maintenance requests that are effective and transparent could assist your team in planning and executing reactive and preventative maintenance operations without delays or silos.
- Work Order Tracking: Using MC's work order request management, you can easily generate, view, edit, and execute maintenance work orders, as well as monitor maintenance requests in real-time.
Pricing
- Professional: $110/month
- Mobile CMMS: $58/month
11. FTMaintenance
By offering a platform for planning and monitoring hotel facility maintenance, FTMaintenance, a proactive maintenance software for hotels guarantees that guest experiences are problem-free.
From large building systems to in-room fixtures, track all equipment and facility assets.
Utilize powerful preventive maintenance features to plan and schedule routine maintenance for safety and fire prevention devices, properties and landscaping, and seasonal maintenance projects. Work requests keep you informed about further maintenance requirements.
Key Features
- Work Order Management: Generate, create, and disseminate work orders that contain all of the information required for repairs automatically.
- Asset Management: All information regarding your company's assets and equipment should be kept in one place for simple access.
- Inventory Management: Track your maintenance, repair, and operations inventories across numerous sites with ease.
Pricing
- Contact the vendor for pricing.
12. Maxpanda
Maxpanda's web-based CMMS guarantees that our customers receive precisely what they need when it comes to maintenance logistics.
This specialized preventive software for hotels is the answer you've been looking for to alleviate all of your maintenance program troubles, thanks to its strong security, user-friendly navigation system, and easy access.
Key Features
- Preventative Maintenance + Task Management: Generated Calendar and dynamic work orders on a set number of days after the last work order was completed
- Task Groups: Construct a list of Task Groups - A Task Group consists of many Tasks that can be allocated to various employees or contractors.
- Scheduled Reporting: Create quick reports for printing, downloading, and sharing, or schedule them on a weekly or monthly basis.
Pricing
- Contact the vendor for pricing.
13. Oracle Hospitality OPERA Property Management System
Oracle Hotel Solutions Next-gen hotel management is made possible with OPERA Cloud Services, a cloud-based platform that is also mobile-enabled.
Built on top of the line OPERA enterprise solution suite, OPERA Cloud caters to hotels of all sizes with its user-friendly interface, extensive features covering every aspect of hotel management, safe data storage, and hundreds of important partner interfaces.
Key Features
- Shift Management: To help managers create the best schedules possible, provide them with real-time data on labor demand and any volatility in that data.
- Worker Self-scheduling: Permit qualifying employees to choose their shifts, free themselves from coverage, or trade shifts with other eligible employees.
- Scheduling Compliance: Keep to complex regulations on things like seniority equality, schedule predictability, and tiredness management.
Pricing
- Contact vendor for pricing.
14. SynXis Property Hub
The SynXis Property Hub streamlines distribution and operations for your hotel. While improving day-to-day operations and increasing visitor engagement, go beyond just making a sale and make guests the focus of all interactions.
As one of the best preventive maintenance software for hotels, this tool comes with plenty of features. Some of them are appended below.
Key Features
- Increase Operational Efficiency: Quicken staff training from weeks to days with user-friendly design and cut down on the time it takes to do mundane chores.
- Access Your Property From Anywhere: Stay in control no matter where you are with cloud-native interfaces that work on tablets.
- Keep Data Secure: End-to-end tokenization with leading payment gateways means Property Hub never stores sensitive customer data.
Pricing
- Contact vendor for pricing.
15. eZee FrontDesk Hotel PMS
eZee FrontDesk is multi-functional hotel and motel software that can handle many tasks such as property management (pms), reservations, management, invoicing, and maintenance.For hotels with 10–500 rooms, it is the perfect answer.
Among its many features are the following: a reservation center, front desk operations, profile management, rate management, revenue management, office operations, analytics, reporting, and in-house operations.
Key Features
- In House Operations: The features and tools for conducting in-house operations have been developed by working closely with the industry experts and keeping in mind the complexity of operations.
- Event Management: Make individualized plans according to the kind of events you often organize at your hotel, whether it's wedding weekends, receptions, business conferences, or something else entirely.
- Instant Hotel Reports: Get quick summaries of your hotel's reservation and income data on your tablet or smartphone with eZee's Mobile App for PMS reporting.
Pricing
- Contact vendor for pricing.
16. GuestWare
Up next on our best preventive maintenance software list, we've got Guestware.
With this hotel maintenance management system, your staff will have access to cutting-edge hotel management tools.The tool unifies your processes, boosts client satisfaction, and gives you authority. In order to keep track of visitor reviews, surveys, problems, and their resolutions, guestware functions as a central repository.
With this comprehensive perspective, you can manage your hotel in every way.
Key Features
- Detailed Work Orders: Facilitate the timely completion of maintenance chores by individuals or teams by simply creating and issuing work orders. Optimize your maintenance routine, beginning with problem detection and ending with resolution, for a more efficient operation.
- Scheduling: Allows for proactive room, asset, and equipment maintenance, as well as room-by-room scheduling management. Make sure your visitors have a good time by keeping your facilities in good repair.
- Chats: Maintain a consistently clean and pleasant environment while streamlining communication and enhancing housekeeping operations.
Pricing
- The Guestware Select pricing is $162 per month, per user.
- The Suite pricing is $275 per month, per user.
- The pricing for Guestware Plus is available upon request.
17. ALICE
From managing reservations and front desk operations to revenue and multi-property administration, ALICE's simple Cloud PMS streamlines a wide variety of hotel operations.
Increased staff productivity, increased revenues, decreased expenses, and a one-of-a-kind visitor experience that matches the brand's style and promise are all possible with StayNTouch Cloud PMS.
To help hotels grow their company and provide exceptional service to their customers, StayNTouch Cloud PMS provides limitless interfaces, open APIs, integrated contactless check-in solutions, and comprehensive remote installation and training.
Key Features
- Housekeeping: Enhance room insights and communication with features that save operational expenses and increase worker efficiency.
- Service Delivery: Inspire your team to coordinate their efforts so that every request, whether from visitors or teammates, is promptly and reliably fulfilled.
- Guest Services: Prepare your front desk to provide scalable, customized service that goes above and beyond what clients expect.
Pricing
- Contact vendor for pricing.
Considerations When Choosing Hotel Maintenance Management Software
Certain key factors must be looked at while picking hotel maintenance management software to achieve the best performance and efficiency. The decision-making process is influenced by the following major variables.
1. Scalability: The software's scalability is an important consideration, as it determines its ability to improve and develop in concurrence with the hotel's rising demands. The chosen software should be able to handle a rising number of rooms, amenities, and maintenance duties with ease.
2. Integrations: The ability of the software to integrate with the latest trends is a major determining factor. To support a unified operating environment and minimize data silos, it should work in coherence with other technologies such as property management systems and accounting software.
3. User Interface: An intuitive and simple-to-use interface is critical for user adoption. Hotel employees, regardless of technological experience, should find the program easy to use.
4. Support and Training: An ideal hotel preventive software should have strong support and training resources available. Adequate training materials, documentation, and prompt customer support all help to a smoother implementation process and continued efficient usage of the product.
Future Trends in Hotel Preventive Maintenance Software
Anticipating the growth of hotel maintenance management software indicates multiple intriguing trends that are likely to affect the future of this technology.
1. AI and Machine Learning Integration
The merging of Artificial Intelligence (AI) and Machine Learning (ML) is predicted to transform hotel maintenance management. AI algorithms can inspect previous maintenance data to forecast equipment breakdowns, optimize preventative maintenance plans, and offer cost-effective methods.
Machine Learning can constantly improve these forecasts over time, resulting in more efficient and preventive maintenance methods. As a consequence, downtime is reduced, costs are reduced, and overall system dependability is improved.
2. IoT Integration
The Internet of Things (IoT) will be critical in the future of hotel maintenance management. Smart devices and sensors connected to IoT networks will give real-time data on equipment health, energy use, and facility conditions.
This data may be used to detect abnormalities, initiate automatic repair orders, and enable predictive maintenance. The incorporation of IoT not only improves the efficiency of maintenance operations, but also adds to energy-saving and sustainability initiatives inside hotel facilities.
3. Enhanced Mobile Abilities
Mobile check-in usage at hotels has increased to roughly 75.4% in the year 2022 according to New York University.
As maintenance management software advances, mobile capabilities will significantly improve.
As mobile applications become more advanced, maintenance workers will be able to manage work orders, access equipment information, and collaborate on projects from anywhere on the site.
This increased mobility will result in faster reaction times, improved staff communication, and overall greater flexibility in managing maintenance jobs.
Why Do You Need a Digitized Solution for Hotel Operations?
Cost Reduction
A dedicated solution, such as a hotel CMMS helps minimize maintenance-related expenditures by optimizing maintenance schedules, decreasing downtime, and eliminating costly equipment breakdowns.
The program’s predictive maintenance features offer proactive measures, decreasing the need for emergency repairs and their associated high costs.
Optimization of Asset Management
Online hotel tools provide a single platform for asset management, enabling improved asset tracking, monitoring, and maintenance planning.
This optimization ensures that assets are used properly, increasing their lives and reducing the need for replacements.
Preventive Maintenance Strategy
Hotel preventive maintenance software facilitates the adoption of preventative maintenance techniques, addressing potential issues like HVAC before they become serious difficulties.
Doing so not only minimizes the chance of unexpected malfunctions but also leads to long-term cost savings.
Inventory Control
CMMS aids in the more effective management of spare parts and inventories.
Through the automation of inventory control operations, the tool guarantees that supplies are available when needed, preventing maintenance tasks from being delayed.
Compliance and Reporting
Hotel preventive maintenance software helps compliance with industry norms and standards by offering tools for tracking and documenting maintenance operations.
Furthermore, the system creates extensive reports that might be useful for audits, inspections, and general operational transparency.
The Bottom Line
A well-chosen maintenance management software adapted to your hotel's specific requirements provides proactive facility care, reducing interruptions and improving operational flow. The correct software enables managers to easily integrate maintenance chores with other hotel operations, resulting in a unified environment that exudes quality.
Furthermore, the influence extends to the guest experience. The rapid fix of maintenance issues, made possible by an appropriate software solution, leads to an atmosphere in which visitors may completely enjoy their stay without interruptions.
That being said, Xenia is a complete solution that empowers managers by offering the tools and insights required to simplify operations, improve the guest experience, optimize income, and maintain compliance. It is in line with current hospitality management requirements, allowing managers to focus on strategic decision-making and achieving excellence in all aspects of hotel management.
Hotel Preventive Maintenance Software-FAQs
How do preventative maintenance tools help hotel operations?
These solutions contribute to greater operational efficiency by assisting hotels in identifying and addressing maintenance issues before they worsen.
The programs may reduce downtime, repair costs, and overall guest happiness by scheduling regular chores, conducting timely inspections, and streamlining maintenance workflows.
Can preventative maintenance tools be integrated into existing hotel management systems?
Yes, many preventative maintenance tools are intended to work in collaboration with current hotel management systems, such as Property Management Systems (PMS) and accounting software.
Integration promotes a unified operating environment, quicker data transmission, and effective communication between divisions.
What features should I search for in a hotel preventative maintenance tool?
Evaluate automated scheduling capabilities, a user-friendly interface, integration compatibility with other hotel systems, reporting and analytics functionality, mobile accessibility for on-the-go administration, and scalability to fit the hotel's changing demands.