Are you in charge of a hospitality business and want to know how to make things run more smoothly and efficiently? Then this article is for you.
In 2024, hoteliers can anticipate a promising outlook as room demand is projected to soar to unprecedented levels, offering a beacon of hope. The projected growth of the global hospitality market is set to soar to a staggering $5,816.66 billion by 2027, with a remarkable compound annual growth rate (CAGR) of 5.5%.
But what hoteliers need to know is that the hospitality sector revolves around interacting with customers. While you're preoccupied with making lists, how can you possibly provide your customers the five-star service they deserve?
78% of millennials prefer spending their money on experiences rather than things.
So, what if we told you that checklists aren't only useful for a hotel or restaurant, but also for keeping the business competitive over the long haul? Incorporating checklist software for hotels into your hospitality business is essential for staying up-to-date.
Some hotels use checklists as simple reminders, while others use them as life rafts in the middle of the ocean. It could be the difference between preemptive hotel maintenance and having to shell out $100,000 for a new boiler during the year.
By serving as gentle reminders of the most fundamental, but sometimes disregarded, tasks, checklists help individuals to free up some brain space.
They are a helpful reminder to attend to the details so that you can keep your thoughts and attention on the bigger objective, which for a hotelier is to ensure the safety of visitors and provide them with unforgettable experiences.
In the hotel industry, checklist software for hotels are crucial. Every single person working at a hotel, from the receptionists to the valets to the general managers, relies on some sort of checklists, SOPs or a standardized process to get things done.
Best Checklist Software For Multi-Sized; Multi-Location Hotels In 2024
Below, you can get detailed insight on some of the most robust solutions that are either based around the idea of integrated checklists, or serve as a standalone solution.
Furthermore, we will also look at the significance of checklist apps for hotels in this post. So let's find out what it's all about.
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1. Xenia - Most Versatile Checklist Software for Hotels
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Your search for the best and foremost checklist software for hotels designed to meet the unique demands of the hotel industry ends here with Xenia!
Designed to enhance operational efficiency and guest experience, Xenia offers an extensive library of customizable checklist templates for various hotels’ overall end-to-end operational needs.
So, think of inspections, audits, brand standardization, maintenance management, housekeeping, and various other functions that make up for a thriving hospitality business.
The best part?
Xenia’s solutions are fully scalable. So, whether you have a single unit or a multi-unit setup spread over different locations, the program’s centralized dashboard helps you to oversee all ongoing processes with ease and comfort.
Meanwhile, you can see what’s actually being done vs. whatever that’s assigned to hotel staff members.
To provide its users with a holistic hotel management experience, Xenia offers real-time tracking and updates on task completion, with the help of photo annotation, QR codes, and PDF reports ensuring responsibility and timely execution.
Here are some of the key highlights of this checklist software solution for hotels.
Key Features
- Hotel Management Checklists: Effortlessly create amenity and room cleaning checklists to ensure guests enjoy a welcoming environment during their stay.
- Inspections & Audits: Seamlessly achieve regulatory compliance and enhance hotel asset inspections to prevent incidents using our dynamic inspection and audits tool.
- Dedicated Hotel Work Order & Task Management: Boost efficiency by assigning and tracking tasks from any device, reducing processing times for hotel operations.
- Multi-Location Management: Streamline processes, ensure regulatory compliance, and manage maintenance tasks across multiple locations through our unified platform.
- Automate Corrective Actions: Automate responses to flagged issues, such as failed steps or abnormal readings, to promptly address potential problems through an in-task corrective action module.
- Smart Inspection Workflows: Customize inspection templates with conditional logic to trigger alerts and remedial actions, ensuring thorough inspections and efficient follow-ups.
- Integrated Chats for Teamwork: Foster teamwork and quick issue resolution among maintenance staff with integrated chat features for seamless communication.
- Data Analysis and Reporting: Leverage Xenia's reporting tools to gain valuable insights and optimize maintenance programs for enhanced operational efficiency.
Pricing
- Free Forever: Free for up to 5 users, with access to basic features
- Starter: $99 / month for the first 15 users, with unlimited access to all the basic and core features.
- Premium: $199 / month for the first 15 users with unlimited access to all the basic, core, and advanced features.
- Custom: Need something tailored to your organization?
Priced on per user or per location basis
Available on iOS, Android and Web
2. Operandio
With Operandio, a digital checklist and operations platform, you can ensure that your employees are held accountable, that your organization is compliant, and that all of your locations follow the same practices.
Reduce paper use, and increase efficiency.
A powerful tool that will revolutionize your workforce's day-to-day operations.
Operandio offers a central repository for all of your company's know-how, organized and easily searchable for use by any member of staff at any time.
Maintain constant communication and ensure that timely, relevant messages reach their intended recipients. From individual personnel to teams, divisions, a single shop location, or your whole workforce.
Simplified reporting can potentially improve worker accountability. Use this all-in-one checklist software for hotels to monitor employee development and boost output with insightful data. Either start from scratch or use a template to make process creation quicker than ever before.
Key Features
- Customized Checklists: Tailor checklists to suit the specific needs and requirements of each department or area within your hospitality business, ensuring that no essential tasks are overlooked.
- Task Management: Efficiently manage tasks by assigning responsibilities to individual staff members or teams, with clear deadlines and priorities outlined for each task.
- Standardized Procedures: Establish standardized operating procedures for routine tasks such as room cleaning, guest check-in/out processes, food preparation, and maintenance activities to maintain consistency across all locations.
Pricing
- Contact the vendor for pricing
3. Iristrace
Keep track of your daily checks and regular quality inspections digitally with Iristrace checklist software for hotels to guarantee that your accommodations are ready to go and guest services are up to par.
Any kind of hotel can save hundreds of hours of labor and improve the guest experience by automating tasks. Creating checklists, and calendars, requesting evidence, delegating control, and obtaining inspection reports are all ways to do this.
With Iristrace, you can save time when getting ready for and doing inspections.
Iristrace provides a thorough scoring system for benchmarking and comparisons over time, and it also allows for improved documentation and communication of quality requirements to audit teams.
Key Features
- Workflows: Streamline your hospitality business operations by implementing efficient workflows that outline the sequence of tasks and procedures required to complete various processes.
- Planning Checklists: Create comprehensive planning checklists to guide the preparation and execution of events, promotions, renovations, or other initiatives within your hospitality business.
- Checklist Overviews: Provide users with an overview of all available checklists within your hospitality business, categorized by department, function, or project type for easy access.
Pricing
- Contact the vendor for pricing
4. GoAudits
With GoAudits, your hotel audits and inspections can be digitalized and streamlined, allowing you to maintain top standards in guest rooms, common spaces, and operations.
Get all the hotel audit checklists you need with GoAudits's customizable checklist library. It's the perfect solution for managing hotel tasks.
Users also have the option to submit their current checklist, and they will gladly adapt it to their specifications. Photos, notes, and electronic signatures are just a few of the elements that users may include in their digital checklists.
To help users make more educated choices to raise standards, the platform automatically creates informative branded reports after each inspection.
It has several potential applications, one of which is keeping tabs on standards, safety, and quality in the course of internal audits, compliance inspections, risk assessments, and other corporate processes.
Key Features
- Brand Compliance Checks and SOPs: Develop brand compliance checklists to ensure that your hospitality business adheres to the standards and guidelines set forth by your brand or franchise.
- Housekeeping Checks: Establish housekeeping checklists to maintain cleanliness and hygiene standards throughout your hospitality establishment.
- LQA or Forbes Standards Management: Implement checklists and procedures to manage compliance with quality standards set by organizations such as Leading Quality Assurance (LQA) or Forbes Travel Guide.
Pricing
- Free Trial
- Starter: $10/user/month
- Enterprise (MOST POPULAR): $30/user/month
5. Full Audits
With Full Audits, companies can easily create checklists, examine, perform audits, find problem areas, and manage results.
You can save time and avoid paper by personalizing your checklists, conducting inspections, and automatically generating auditing reports. Access Full Audits even without knowledge of server setups or technical skills.
Businesses of all sizes may benefit from Full Audits. Resolve problems, find areas for improvement, standardize processes, communicate information, and collect data regularly.
With the help of the mobile app and the online platform, you can access all the information you need to improve your company's safety and quality standards.
Key Features
- Inspections and Audits: Conduct thorough inspections and audits of your facilities, equipment, or processes.
- Checklists: Create detailed checklists for daily operations, maintenance tasks, or standard procedures.
- Incidents and Action Plans: Record incidents, accidents, or safety hazards as they occur.
Pricing
- Contact the vendor for pricing
6. Intouch Insight
With Intouch, managing and executing operational chores becomes a breeze, allowing you to provide guests with great experiences.
Maintain uniformity at all of your locations, boost team communication, and track progress from any smart device.
Hotel owners need to maintain connections across several physical locations due to the fact that their sites cover different cities, states, and even nations. That is exactly what IntouchCheck accomplishes. Track team performance at any given location in real-time.
Make informed operational choices based on data using reporting that follows your company's organizational structure.
Keeping an eye on patterns can assist you in seeing issues before they happen, and if something works in one place, you can do the same thing in another.
No matter where your visitors are coming from, you want them to sense the love and attention you put into their stay.
Key Features
- Operational Audits: Conduct professional inspections to delve deeper into your operations.
- Analytics & Reporting: Utilize advanced analytics and reporting tools to transform raw data into actionable insights.
- CX Intelligence Platform: Equip team members with digital checklists and step-by-step procedures to execute brand standards effectively.
Pricing
- Contact the vendor for pricing
7. FlexKeeping
Next on our list of hotel inspection checklist software is Flexkeeping, an excellent multi-disciplinary, cross-departmental solution for addressing critical operational issues such as communication and task tracking.
Use your smartphone to access all of the hotel's checklists, examine rooms as needed, and maintain a high standard of customer satisfaction.
Every one of Flexkeeping's features is designed to be intuitive and simple to use. The procedure is made more efficient and accurate, which is particularly useful for housekeeping and maintenance.
Key Features
- Audits and Inspections: Conduct regular audits and inspections of hotel facilities, including guest rooms, public areas, and back-of-house spaces.
- Checklists for Maintenance Tasks: Develop comprehensive checklists for routine maintenance tasks, such as HVAC system checks, plumbing inspections, and electrical testing.
- Integration with Chat Platforms: Integrate maintenance management systems with chat platforms to facilitate communication and collaboration among maintenance teams.
Pricing
- Contact the vendor for pricing
8. Trail
As one of the best checklist software for hotels, Trail helps teams stay organized and efficient. Nothing gets missed with Trail's real-time task creation, assignment, and tracking features.
Provide a first-rate experience for guests at every stage of their stay, from easy booking to effective service management and targeted marketing, to increase customer loyalty and retention.
Maintain health, safety, and operational requirements while keeping tabs on spending and the state of property management maintenance.
Key Features
- Reporting for Insightful Analysis: Generate detailed maintenance reports to gain valuable insights into equipment performance, asset utilization, and workforce productivity.
- Comprehensive Checklists for Maintenance Tasks: Tailor checklists to address specific maintenance requirements, safety protocols, and brand standards unique to each hotel location.
- Multi-Location Workflows for Consistency: Establish standardized maintenance workflows across all hotel locations to ensure consistent service delivery and quality assurance.
Pricing
- Contact the vendor for pricing
Bottomline
Imagine having a hotel inspection software that not only efficiently manages multiple properties but also ensures key decision-makers are engaged from the get-go.
Before you think about using hotel checklists, assess the breadth of activities taking place within the property.
Then, you’ll have a better idea of which; software to go for. If you’re still skeptical, we recommend going on a trialing spree, by signing up for a free account on any hotel operations management platform of your choice. See if the program’s features are enough to meet your individual business requirements, and then transition to a paid solution.
Streamline Hotel Operations, Maintenance and Quality Assurance with Xenia
Xenia unifies daily operations, maintenance management and quality assurance to help General Managers ensure teams and facilities are effective and efficient.
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Our customers love Xenia's robust use cases including:
Daily Operations
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
💪 Team Accountability
Defeat pencil whipping and disorganized responsibility assessments by standardizing operations with Xenia. Chat with teams on any device, track time, collect photos, and ensure high quality work.
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
Maintenance Management
🛠️ Work Orders
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
🧰 Preventive Maintenance
Create a preventive maintenance calendar to ensure asset uptime is not compromised. Attach images, templates, videos and notes to every task and assign to a team or individual for completion.
📲 QR Codes
Generate and attach QR codes to equipment and facility locations to enable fast and accurate inspections and data logs.
📁 Equipment Work History
View work history for every asset and sub asset in Xenia. Review performance data and enable corrective actions to improve your operation.
Quality Assurance
👍 Brand Standards
Put your brand standards in a clear and operational checklist to be attached to work assignments.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step. This allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Analytics and Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
Streamline All Your Hotel Operations With Xenia Today
Hotel operations are chaotic at best.
We get it!
It's time to streamline all your simultaneous hotel work orders, processes and workflows with the best solution.
Our customers love Xenia's robust use cases including:
🛠️ Hotel Work Orders
Create hotel work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step.
Hotel managers can trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
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