For a long time, businesses had to complete their work orders on paper, a timely and problematic procedure that may cost them money if the paper is misplaced.
Think about managing a construction or field service business by scheduling your technicians on pen and paper.
With multiple skill sets needed, varied job locations, and tight deadlines, scheduling may easily turn into a logistical disaster.
These days are thankfully behind us. A variety of work order ticket apps that handle labor-intensive tasks for businesses of all shapes and sizes are available nowadays.
These solutions provide EAM software and CMMS options in addition to customized, simplified services devoid of extra bells and whistles.
Let’s take a look at what a work order is and the top 6 work order management software ruling the market these days.
What is a Work Order Software?
We talked about how work order management software might help your company, but what exactly is a work order?
Work orders are jobs or maintenance duties that are delegated to qualified employees. They can be made for a variety of uses, such as follow-up activities (i.e., audits) and inspections or repairs.
Work orders might contain details like guidelines, budgets, the dates and times of inspections and repairs, and any other relevant forms or templates.
Using a single dashboard, work order software gives you a centralized location to generate, allocate, and monitor repairs and tasks as they progress through the work order process.
It enables you to maintain an asset more efficiently while maintaining all necessary communications.
Centralizing all necessary updates and communications, it makes asset maintenance more efficient. The individual creating or working on a work order in the program can enter any of the previously mentioned information.
This is a collaborative effort, thus updates on progress and maintenance records can be contributed by anyone working on it.
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Xenia: The Comprehensive Work Order Solution
Xenia is more than just a work order ticket app; it provides a completely customized hybrid experience for work order management, tracking preventative maintenance schedules, creating basic checklists, and more for facilities of any size and in any industry.
Imagine a CMMS that, whether you're an executive or a technician, syncs with your present infrastructure, anticipates your needs, and provides everyone with the tools they need to succeed.
With Xenia's intuitive setup wizard and easy-to-use interface, you can quickly get up and running, saving time on rollouts and downtime while maximizing return on investment.
Thus, Xenia’s work order management software recognizes your specific demands whether you are running a corporate office complex, a manufacturing plant, or a hospital.
Perfect results are guaranteed by pre-configured procedures and industry-specific templates. Complete the picture with a mobile app that tracks assets, manages work orders in real time, and allows for immediate communication, all of which will keep your facilities operating efficiently even when you're on the go.
Not to mention, Xenia provides a flexible and competitive price structure that adapts to your needs. Take advantage of feature-rich programs with no additional costs, guaranteeing a great return on your investment!
Work Orders Management
This feature allows managers to create and assign work orders, track progress in real-time, and manage tasks efficiently. Employees can view task details, including urgency, deadlines, and instructions, on any device.
Each work order has a schedule for tracking from initiation to completion. Real-time tracking boosts efficiency and accountability, preventing tasks from being delayed or overlooked.
Preventive Maintenance
Xenia's preventive maintenance feature allows managers to schedule routine checks and maintenance for equipment, setting custom time intervals for specific assets.
This helps prevent equipment failure, extends asset lifespan, and avoids costly repairs.
Seamless Communication
Whatever their location, an app like Xenia enables instantaneous team discussions and one-on-one messages among staff members using their personal mobile devices.
Furthermore, Xenia is an all-in-one solution that offers robust task-tracking tools, customizable process checklists, analytics tracking, and more, making it simple to integrate task management with communication and maintain team unity around common objectives and cooperative procedures.
Pricing
- Free Forever: Free for up to 5 users with access to task & work orders, parent assets, internal chats, template builder, etc.
- Starter: $99 / month for 15 users and comes with a work calendar view, work and template reports, sub-assessments, and sub-locations.
- Premium: $199 / month for 15 users and offers unbound access to all the core features.
- Custom: Need something tailored to your organization?
Priced on per user or per location basis
Available on iOS, Android and Web
Other Top Work Order Ticket Apps for 2024
UpKeep
UpKeep is a fantastic tool for streamlining business productivity, and creating and monitoring work orders is a breeze because of its user-friendly design.
UpKeep, like many similar alternatives, places a strong emphasis on its mobile work order management software because the majority of maintenance staff and asset managers work remotely during the workday.
Key Features
- Work order creation and administration on a mobile device that assigns and prioritizes tasks.
- Time, components, and cost tracking are all possible, and decisions may be made more economically by looking at patterns and insights.
- Enhances workflows and response times by enabling technicians, janitors, and operators to submit work requests via the work order app.
Pricing
- Free trial
- Lite plan: $20 a month per user
- Starter plan: $45 a month per user
- Professional plan: $75 a month per user
- Enterprise plan
Hippo CMMS by Eptura
Eptura currently owns Hippo CMMS, which is highly rated for its customer service, value contributed to organizations, and ease of use. Its program delivers an offline mobile app and is tailored exclusively for maintenance-only tasks.
Businesses can store and retrieve information with ease thanks to the user interface's simplicity, ease of navigation, and lack of clutter. In addition, Hippo CMMS provides a demo and a free trial of its work order management software.
Key Features
- Equipment maintenance gives organizations the ability to track parts used, view assets, and identify maintenance issues.
- Facility management to keep an eye on and guarantee equipment and system optimization.
- Inventory management allows facility assets to be tracked, managed, and controlled from any location.
Pricing
- Contact the vendor
Workyard
For construction and field service companies, Workyard's many features make scheduling technicians easier. This platform provides a range of tools that address different facets of project management, with a focus on scheduling.
Admins may assign projects quickly based on technician availability, skill sets, and job location with Workyard's user-friendly scheduling system. Any last-minute adjustments can be easily and hassle-free accommodated using the drag-and-drop capabilities.
Key Features
- The GPS time tracking system from Workyard provides accurate and trustworthy tracking of the whereabouts and activities of technicians.
- One of Workyard's best features for scheduling is real-time changes.
- Supervisors have access to thorough reports that offer information on worker hours, project expenses, and technician output.
Pricing
- Free: 14 day trial
Time Tracking
- Annual: $6 / mo. per user + $50 base fee
- Monthly: $8 / mo. per user + $50 base fee
Workforce Management
- Annual: $13 / mo. per user + $50 base fee
- Monthly: $16 / mo. per user + $50 base fee
Jobber
Designed to help small to mid-sized service organizations optimize their operations, Jobber is a field service management software.
Jobber has an easy-to-use calendar that enables managers to allocate tasks fast, just like the other software programs discussed in this article. Jobber is also a pro at handling customers. The work order management software offers features for tracking service history, managing customer information, and scheduling and following up on appointments automatically.
Key Features
- Whether it's a one-time project or several follow-up visits, Jobber simplifies the scheduling, delegation of team members, and communication of visits.
- You can personalize job forms with the work that has to be done on-site and obtain assistance in doing the task correctly with the help of instructions and images.
- Understand the precise position of every task in your workflow, from the first request to the point of payment.
Pricing
- Grow: $199/mo billed monthly
- Connect: $119/mo billed monthly
- Core: $29/mo billed monthly
Limble CMMS
With its user-friendly functionality and reports, Limble CMMS is a work order ticket app that can be set up in a matter of minutes and can assist boost productivity.
Limble is easy to use on tablets and PCs and has a fully complete mobile app for field use. Tailored pricing is available along with a complimentary 30-day trial.
Key Features
- Information storage and vendor management
- Real-time data and insights that are easily accessible from a dashboard that may be customized
- Management of work orders and preventive maintenance
Pricing
- Basic Plan: Free
- Standard Plan: $28 a month per user
- Premium Plan: $69 a month per user
- Enterprise Plan
Closing Thoughts
Choosing the best work order ticket app is essential if you want to increase production overall, decrease downtime, and improve efficiency in your company.
The work order management software options we've listed all have specialized features and advantages to suit a range of requirements and tastes.
Xenia is unique among the others thanks to its easy-to-use scheduling interface, accurate work order management, thorough forms and checklists, inspections and audits, and smooth communication.
These features aim to improve your bottom line by streamlining operations and assisting you in making wise decisions.
Unify Team Operations, Maintenance and Safety Compliance with Xenia
Xenia unifies daily operations, maintenance management and quality assurance to help ensure teams and facilities are effective and efficient.
Our customers love Xenia's robust use cases including:
Operational Execution
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
💪 Team Task Management
Assign work digitally to defeat pencil whipping and disorganized teams. Complete tasks, chat with teams on any device, track time, collect photos, and ensure high quality work.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
Maintenance Management
🛠️ Work Orders
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
🧰 Preventive Maintenance
Create a preventive maintenance calendar to ensure asset uptime is not compromised. Attach images, templates, videos and notes to every task and assign to a team or individual for completion.
📲 QR Codes
Generate and attach QR codes to equipment and facility locations to enable fast and accurate inspections and data logs.
⚙️ Work Order Requests
Receive, approve and assign work order requests from tenants, regular customers and vendors. Enable requesters to submit, track, and communicate with your team, without access to operations templates or unrelated work orders.
📁 Equipment Work History
View work history for every asset and sub asset in Xenia. Review performance data and enable corrective actions to improve your operation.
Safety Compliance & Quality Assurance
👍 Concrete Brand Standards
Put your brand standards in a clear and operational checklist to be attached to work assignments.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step. This allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Analytics and Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
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