The modern customer has become accustomed to round-the-clock accessibility to their preferred brands.
No matter where they are, people expect prompt and accurate delivery whenever they want something—like a product or service.
According to Business Wire statistics, e-commerce brands lose more than 11% of sales each year due to the Ghost Economy, a largely invisible cost associated with out-of-stock, overstock, and other return order issues that cost businesses more than $1.7 trillion per year.
This is especially important for large-scale stores with several locations to guarantee smooth operations, happy customers, and a healthy bottom line.
Businesses can save time and effort using store management software by centralizing the monitoring of stock levels, orders, sales, and delivery.
Overstocking and understocking are reduced to a minimum, and time and resources are used efficiently, thanks to its automated features and real-time analytics.
Online retailers can find store management software with robust interfaces with e-commerce platforms, while manufacturers can find systems with capabilities tailored to their needs, such as production scheduling and materials monitoring.
Best Store Management Software for Multi-Location, Multi-Unit Retail, and Convenience Store Businesses
Let’s double down on some of the best programs for store management to give you an idea of how these solutions work in real-life use-case scenarios.
Read on...
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1. Xenia - Overall No. 1 Store Management Software
Juggling multiple stores can be quite the balancing act.
On top of that, keeping everything running smoothly can feel like a challenge.
But with Xenia, managing your store operations becomes a breeze - regardless of whether it's a single unit business, or spread over multiple branches with hundreds of store employees.
Xenia synchronizes your entire business across stores, locations, and teams seamlessly.
As a robust store task management solution, the program is equipped with powerful features to offer increased accountability, better employee management, brand scalability and vice versa.
Need to streamline task delegation across teams over different locations? Xenia has you covered with customizable templates for recurring tasks, digital checklists for live progress tracking, and seamless communication tools to keep everyone aligned.
With insightful reports analyzing sales trends and pinpointing areas for improvement, Xenia empowers data-driven decisions that make your business soar.
For more details, take a quick look at some of the key features below.
Key Features
- Dedicated Tasks: Create tasks and assign them to designated store-front teams for swift action.
- Real-time Collaboration: Allows real-time monitoring of ongoing operations by facilitating communication among store managers, retail staff, and key stakeholders via dedicated in-app chat rooms or tasks.
- Ticket Routing & Maintenance Requests: Use processes to quickly route tickets to relevant departments, enabling you to produce a wide range of maintenance requests without compromising the user experience.
- Multi-Unit Checklists: Create new checklists or utilize custom templates to effortlessly integrate retail operations across many units, ensuring consistency and compliance.
- AI-Powered SOP Builder: Use an in-app AI-powered SOP generation tool to create an unlimited amount of standard operating procedures (SOPs), whether they are particular to retail operations or any other activity that requires rapid attention. Consider inspections and audits, crucial equipment maintenance, asset management, and anything else that affects how retail operations function properly.
- Log Builder: Automatic log trail offers insight into task completion progress, and new status changes, and offers overall increased accountability.
Pricing
- Free Forever: For up to 5 users with unlimited access to all the basic features
- Starter: $99 per month for 15 users with access to core features
- Premium: $199 per month for 15 people, including access to all core & advanced features
- Custom: Do you need anything exclusive to your organization?
Available for up to 5 users
Premium for $99/month for the first 20 users (with free trial period)
Available on iOS, Android and Web
2. UpKeep
With UpKeep, an inventory management software, you can keep track of your stock and monitor the fulfillment of your orders.
Thanks to the platform's built-in inventory tracking features, You can track where everything is and how much of each you need to restock.
It is a feature-rich inventory management tool ideal for any e-commerce business. When supplies run short, you'll get push and email alerts from the app, which also automatically keeps track of your inventory counts. The technology also lets you manage several locations.
Key Features
- Robust Asset Management: Upload a variety of content types including technical documents, images, text, and video content for each product.
- Inventory Control Software: Enables real-time tracking of inventory levels and costs across multiple locations.
- Automatic Inventory Updates: Inventory counts are automatically updated when a product is added to an invoice or work order.
Pricing
- Starter: $40 per user, billed monthly or $35 per user, billed annually
- Professional: $75 per user per month or $60 per user per month, billed monthly and annually respectively
- Business Plus: $100 per user per month, billed annually for a minimum of 5 users
3. SafetyCulture
SafetyCulture is a store management software designed for teams of all sizes and in all industries.
With its extensive digital toolkit, this platform enables streamlined processes for comprehensive inventory management. Scalability is key for retailers, manufacturers, distributors, and storage organizations.
By using QR or bar codes, you can streamline the process of entering and inspecting inventory data, eliminating the need to record manually on a ledger.
When you're ready, utilize the app's asset tracking system to keep tabs on the whereabouts, condition, and status of commodities inside the warehouse.
A centralized inventory database stores all of the data you gather, so you can simply monitor stock levels from any computer or mobile device.
Key Features
- Barcode and QR Code Generation and Scanning: Generate and scan barcodes and QR codes to encode item details such as expiration dates, product types, serial numbers, and other unique identifiers.
- Simplified Asset Tracking and Geolocation Systems: Utilize simplified asset tracking systems to monitor the flow of goods inside the warehouse.
- Automatic Alerts and Action Items: Receive automatic alerts for filling order requests, replacing damaged or outdated items, and replenishing low or out-of-stock items.
Pricing
- Free: $0 / user / month, Up to 10 users
- Premium: $24 / seat / month (billed annually)
- Enterprise: Custom pricing
4. Sortly
Sortly provides robust yet user-friendly solutions for managing inventory management tasks from start to finish.
With this simple store management software, you can easily create your unique barcodes and QR codes to monitor the arrival and departure of your goods. Utilize this dependable inventory solution to fulfill client needs for your items.
You can use Sortly on any device—mobile, laptop, or tablet—because it syncs automatically with the cloud. Any member of your team, no matter where you are, may access and change inventory in real-time.
Key Features
- Custom Notes and Tags for Organizing Stock Items: Add custom notes and tags to stock items for personalized organization and categorization.
- Dashboard and Activity Reports: Access a comprehensive dashboard providing an overview of key metrics and activities related to inventory management.
- Quantity Alerts: Set up quantity alerts to receive notifications when stock levels reach predefined thresholds.
Pricing
- Free Plan: $0 USD/mo.
- Advanced Plan: $29 USD/mo.
- Ultra Plan: $59 USD/mo.
- Enterprise Plan: Get a Quote
5. inFlow
Retailers and manufacturers alike can identify what they need with inFlow's extensive inventory monitoring, buying, and fulfillment capabilities.
Barcode functionality, automated buying procedures, dropshipping, and support for multiple warehouses are some of inFlow's strongest features, which allow it to monitor components, assemblies, and final units.
Virtual showrooms, business-to-business quotations, and invoicing, sales rep order routing, and production processes are just a few of the B2B and wholesale-specific capabilities that set inFlow apart from competitors like Zoho and Square.
Key Features
- B2B Quotes and Invoicing: Streamline sales processes with B2B quotes and invoicing capabilities tailored for wholesale operations, ensuring smooth transactions and efficient order processing.
- Sales Rep Order Routing: Optimize order management by assigning sales rep order routing, and directing orders to the appropriate representatives for faster processing and improved customer service.
- Production Workflows: Manage manufacturing processes from start to finish with production workflows, facilitating seamless coordination and tracking of production tasks and schedules.
Pricing
- Contact the vendor for pricing.
6. Odoo Inventory
Odoo Inventory stands out because of its extensive feature set and adaptability to user needs.
It offers a wide variety of solutions, such as customer relationship management, e-commerce, accounting, inventory, POS, and project management. You may choose the ones you need or combine them all for comprehensive business solutions.
With little to no effort, you can build Odoo products to fit your particular requirements; it is an all-inclusive solution for managing and selling goods.
It can be customized to meet your specific needs with its extensive documentation, open-source history, and extensive range of connectors. A certain amount of technological know-how is required for everything open source and thus customizable. Odoo is the way to go if you have an in-house IT department.
Key Features
- Multi-Location Support: Odoo Inventory provides real-time inventory tracking across multiple locations, allowing businesses to monitor stock levels and movements accurately.
- Barcode Scanning: Utilize barcode scanning functionality to speed up inventory management processes, minimize errors, and improve overall accuracy.
- Integrated Shipping/Receiving: Seamlessly integrate shipping and receiving processes with inventory management, ensuring efficient handling of incoming and outgoing goods.
Pricing
Yearly:
- One App Free: $0
- Odoo Online Standard: $7.25 / user/month
- Odoo Online Custom: $10.90 / user/month
Monthly:
- One App Free: $0
- Odoo Online Standard: $8.95 / user/month
- Odoo Online Custom: $13.60 / user/month
7. SalesBinder
SalesBinder is an easy-to-use store management software with a substantial free edition. The user-friendly online platform makes it simple to manage your inventory.
SalesBinder includes a ton of useful features, such a customer relationship management system, an iOS inventory app, estimations, sales orders, purchase orders, barcoding, shipment tracking, invoicing, and an infinite number of locations. Tailor your inventory management platform to your specific requirements by combining different solutions.
SalesBinder is an all-in-one store management software that contains tools for handling sales orders, enabling firms to monitor order history, produce invoices, and manage client information.
Key Features
- Customer Data: SalesBinder integrates customer data with inventory tracking, enabling businesses to have a comprehensive view of customer interactions and preferences.
- Analytics: Analytical tools provide insights into customer behavior, purchasing patterns, and trends, allowing businesses to make data-driven decisions and optimize sales strategies.
- Communications: Integrated communication features enable businesses to engage with customers effectively, whether through email, SMS, or other channels. This fosters better customer relationships and enhances overall customer satisfaction.
Pricing
- Starter: $9/mo
- Bronze: $19/mo
- Silver: $49/mo
- Gold: $99/mo
8. NetSuite
You can streamline your stock-related activities throughout the supply chain using NetSuite, a store management software.
Using a unified platform, organizations can monitor product sales, demand forecasting, and restocking strategies. NetSuite integrates easily with your chosen back-end applications to consolidate financial and operational data.
Companies can save money and prevent stockouts using NetSuite Inventory Management, which gives a unified view of inventory in real-time across all sales channels and locations.
Businesses can keep inventory costs low and customer expectations high with NetSuite Inventory Management. It optimizes inventory levels and ensures product availability across different channels.
Key Features
- Accurate Reporting: Access up-to-date inventory reports and analytics for informed business decisions.
- Order Routing: Automatically route orders to the nearest or most suitable location for fulfillment, reducing shipping costs and delivery times.
- Regular Audits: Conduct ongoing cycle counts to ensure inventory accuracy and identify discrepancies promptly.
Pricing
- Contact the vendor for pricing.
What is Multi-Location Store Management?
Managing inventory across multiple locations is the main goal of multi-location inventory management systems.
It helps businesses see the big picture of inventory levels and movements, which improves their decision-making for production, order fulfillment, and procurement.
Integrated software solutions are the backbone of efficient inventory management across several locations. Integrated into these systems are several facets of inventory management, such as real-time tracking, safety stock management, and demand analysis. Operational efficiency and cross-locational cooperation are both enhanced by specialized software.
Why Expanding Businesses Need Multi-Location Store Management Software
Complexities of Managing Multiple Locations
When companies expand, they often face the challenge of managing many sites and production operations.
This creates several operational and logistical difficulties. Complex duties including production coordination, inventory management, and on-time delivery guarantee the need for a reliable inventory management system.
Operational Efficiency and Scalability
The goal of implementing a robust multi-location inventory management system is to improve the company's ability to handle both present and future issues. It smoothly expands to meet the needs of growing businesses, whether that's in terms of inventory or operational complexity. Any business serious about long-term success needs this scalability.
Key Takeaways
All things considered, it is difficult to find the perfect store management software that works for every business. To think about, there are many excellent possibilities.
Enterprise merchants can't succeed without effective management of inventory across several locations.
Efficiency in operations, happiness of customers, and bottom-line results are all impacted by it. Businesses can easily manage the challenges of managing several locations by using specialist store management software solutions such as Xenia.
However, if it's your first time using a retail operations execution software without any prior experience, we recommend going on a trialing spree. This applies to any software that you're considering signing up for.
Doing so will help you to assess your business needs against whatever features and the overall pricing structure of the program.
Unify Team Operations, Maintenance and Safety Compliance with Xenia
Xenia unifies daily operations, maintenance management and quality assurance to help ensure teams and facilities are effective and efficient.
Our customers love Xenia's robust use cases including:
Operational Execution
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
💪 Team Task Management
Assign work digitally to defeat pencil whipping and disorganized teams. Complete tasks, chat with teams on any device, track time, collect photos, and ensure high quality work.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
Maintenance Management
🛠️ Work Orders
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
🧰 Preventive Maintenance
Create a preventive maintenance calendar to ensure asset uptime is not compromised. Attach images, templates, videos and notes to every task and assign to a team or individual for completion.
📲 QR Codes
Generate and attach QR codes to equipment and facility locations to enable fast and accurate inspections and data logs.
⚙️ Work Order Requests
Receive, approve and assign work order requests from tenants, regular customers and vendors. Enable requesters to submit, track, and communicate with your team, without access to operations templates or unrelated work orders.
📁 Equipment Work History
View work history for every asset and sub asset in Xenia. Review performance data and enable corrective actions to improve your operation.
Safety Compliance & Quality Assurance
👍 Concrete Brand Standards
Put your brand standards in a clear and operational checklist to be attached to work assignments.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step. This allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Analytics and Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
Unify End to End Retail Operations With Xenia's Digital Solutions
Streamlining chaotic retail operations, multi location procedures and daily activities isn't easy.
We get it!
Xenia unifies everything with the help of dedicated iretail execution tools to maintain a consistent quality needed for your on-site assets.
Our customers love Xenia's robust use cases including:
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
💪 Inspections, SOPs and Logs Within Minutes!
Take the lead on your church facility management activities by creating detaild templates with unlimited steps and diverse reponse times.
📆 Plan Ahead With Scheduled & Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Dedicated Mobile App
Download and install Xenia's official iOS and Android app on your smartphone to centralized your on-site facility management activities.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
🛠️ Store Task Management
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
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