35 Best Hotel Management Apps & Software (Most Comprehensive Guide)

10 Best Hotel Management Software

1. Xenia: #1 Hotel Management Software to Deliver Best In-Class Hotel Experience

From guest requests to preventative maintenance, a streamlined approach is necessary for effective hotel operations. Xenia, the best hotel management software, has powerful features that simplify everything from guest management to operational efficiency.

Xenia is not standard management software; rather, it is a feature-rich, affordable solution that was created with the hotel industry in mind. 

How does it fit together then? The hotel management software provides a cost-effective solution for your operating needs by offering tailored checklists to match the unique requirements of hotel maintenance.

Simply put, you can download and modify these checklists at any moment to suit your needs for any number of multi-location, multi-unit hotel maintenance and asset management operations. Users can also start from scratch when creating operational checklists and work orders.

They benefit significantly by tailoring the solution to their specific use-case needs, ensuring the software aligns perfectly with their unique operational requirements.

Moving forward, Xenia's broad sense of agility and adaptability makes a variety of hotel operations easier, from guest requests and concierge services to hygienic inspections and emergency procedures.

You get a robust template builder and a public template library with Xenia. As previously indicated, some of the things we have in store for you are checklists, Standard Operating Procedures (SOPs), inspections, forms, records, surveys, and meeting agendas.

Everything is designed to fit seamlessly into your everyday routine. The smartphone app allows frontline technicians to look for and finish tasks, and attach images, and the mobile app allows frontline technicians to find and finish tasks, connect files, finish checklists and logs, and communicate with coworkers using built-in chat.

Key Features

• Sop’s & A.I. Assistant: Standard operating procedure (SOP) generation and management checklist software for hotels driven by AI that will transform how you maintain, record, and share your hotel's SOPs.

• Scheduled Maintenance Planner: You can improve the effectiveness of other repeating tasks in the hotel environment, expedite weekly activities, and maximize preventative maintenance by utilizing comprehensive task specifications and data collection.

• Work Order Management: Preventive maintenance software for hotels helps to ensure streamlined operations by cutting down on processing times by assigning jobs and tracking progress across several devices.

• Automate Corrective Actions: Create automated steps for smart inspections that can react to events such as failed steps or readings from the meter that are not within the allowed range.

• Smart Inspection Workflows: This feature, which can answer conclusively, opens up a lot of options. It can be used to correct faults in inspection phases, warn management when meter readings go outside of permitted ranges, and provide a variety of additional features.

Pricing

• Free Forever: Free for up to 5 users with access to task & work orders, parent assets, internal chats, template builder, etc.
• Starter: $99 / month for 15 users and comes with a work calendar view, work and template reports, sub-assessments, and sub-locations.
• Premium: $199 / month for 15 users and offers unbound access to all the core features.
• Custom: Need something tailored to your organization?

Case Study

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2. Hotelogix

With its cloud-based hotel software, Hotelogix is geared for small and mid-sized independent businesses and provides quick PMS setup. It centralizes front and back office chores, guarantees real-time information flow between departments, and eases mobile operations. 

Reservation chat, expedited check-in and checkout procedures, SMS confirmations for visitors, and real-time rate and inventory updates across many OTAs are just a few of the services the system offers.

Hotelogix clients may now let guests complete pre-check-in procedures by having them upload their information via a smartphone app called Guest Services. In a similar vein, they can self-check out using their smartphones. 

The hotel management software greatly enhances the entire experience of guests by cutting down on wait times and friction at the front desk close to the lobby.

The hotel-facing feature also enables employees to monitor the status of requests for prompt fulfillment. Additionally, hotels can use this as a platform for guest involvement and ask departing customers to provide reviews after their stay.   

Key Features

• Intuitive Dashboards: The user-friendly dashboard of this hotel housekeeping software shows the most recent details regarding the status of each room, arranged neatly in a tabular style. You have easy-to-use point-and-click controls to complete the task quickly in any room.

• Streamlined Channels: With a hotel online distribution channel management strategy from Hotelogix, you can sell more rooms through your hotel website, work with major global distribution systems (GDSs), and update pricing and inventory across multiple online travel agencies (OTAs).

• Detailed Reports: You can surpass forecasts and effectively adapt to market conditions by implementing critical adjustments in your daily operations with the support of Hotelogix PMS reports.

Pricing

• PREMIUM: $7.99 Per Room Per Month
• PREMIUM PLUS: $11.99 Per Room Per Month
• PLATINO: $17.99 Per Room Per Month

3. Eviivo

eviivo provides comprehensive cloud-based software for hospitality and short-term rental businesses. With comprehensive two-way synchronization for OTA bookings, this platform lets users effectively manage staff, over 12,000 booking scenarios, and guest reservations. 

To promote direct bookings and repeat business, it also automates promotions, optimizes rates using dynamic pricing, and streamlines the check-in and checkout procedures. 

To keep ahead of financial operations, eviivo also makes owner-charge calculations and tracking simpler.

Key Features

• Interactive Cleaning Dashboard: Every cleaner has instant communication with you through their mobile device, and you can automatically manage their shifts and call for emergency assistance if needed.

• Guest Manager: Contactless check-in and check-out are supported by Guest ManagerTM, which also allows you to transmit door or building access codes as well as detailed instructions or photos illustrating how to access the property.

• Branded Personalized Emails: Instead, use our unified messaging capability to automate branded, personalized emails that anticipate your guests' needs at every stage of the booking process.

Pricing

Contact the vendor for a personalized quote.

4. Little Hotelier

A complete property management system (PMS) designed especially for small hotels, hostels, inns, motels, and bed & breakfasts is called Little Hotelier. 

It offers a range of solutions designed specifically to meet the need of smaller lodging providers, including tools for handling reservations, distribution, and front desk operations.

An easy-to-use front desk system, a booking engine, and a channel manager for distribution across several online travel agencies (OTAs) including Expedia, Booking.com, and Airbnb are some of Little Hotelier's key features. It also provides a customer relationship management (CRM) module for keeping in touch with visitors. 

Through its smooth integration with numerous payment methods, review websites, and OTAs, the product offers small businesses a strong ecosystem that helps them run effectively.

Key Features

• Insights: With Rate Parity data provided by Little Hotelier Insights, you can monitor how your property is marketed on leading online travel agencies. You can detect and act with undercutting of your direct booking channel with ease and speed.

• Channel Manager: Compared to other hotel channel managers, Little Hotelier Channel Manager offers you the most booking channels. This implies additional avenues to reach the local, specialized audiences that are most beneficial to your company.

• Guest Engagement: To create anticipation, send out personalized messages, provide easy digital check-in, present a live digital directory, and gather evaluations and feedback.

Pricing

Contact the vendor for a personalized quote.

5. RMS Cloud

For companies managing a portfolio of properties, RMS Cloud provides an all-inclusive solution. Regardless of the number of locations, it gives property managers the tools they need to streamline operations.

Property managers can't live without features like real-time reporting, automatic messaging, and dynamic pricing that RMS Cloud provides. In order to offer a complete management solution, it also connects with top third-party apps used in the hospitality sector, such as payment gateways, OTAs, and POS systems.

Key Features

• Hundreds of Integrations: You can manage all aspect of your business operations on a single platform because we have a partner for anything you need.

• Software That Scales: Software that is hosted in the cloud that is dynamic, readily integrates across several places, and allows you to view your data at any time, anywhere.

• Smart & Seamless Payments: Offering RMS Pay to your visitors at any point of sale allows you to securely manage payments across your business with cutting-edge security.

Pricing

Contact the vendor for a personalized quote.

6. 5stelle

5stelle simplifies all tasks connected to lodging by providing a full client management system. With the help of this hotel channel management software, customers can effectively manage quote requests, customize offers, handle bookings from several channels, enable mobile check-ins, manage requests and billing, and track customer satisfaction to encourage positive word-of-mouth.

Key Features

• Shared Database: You will be able to establish your best rates and CRM policies by generating synergy and customized offers because the database is centrally located.

• Centralised Availability: One platform can be used to manage different accommodations, centralizing availability overall. Real-time revenue and sales growth will be achieved by your central reservation department.

• Business Intelligence: Discover everything about your hotel in real time with our 40+ interactive dashboards. a true toolkit of data, charts, and reports to comprehend industry and hotel trends and, as a result, organize all activities, both short- and long-term, strategically.

Pricing

Contact the vendor for a personalized quote.

7. InnRoad

Designed specifically for independent hoteliers, InnRoad offers a platform that integrates effortlessly with many of the leading online travel agent websites and boosts revenue through commission-free direct bookings. 

Features of the solution include PCI compliance, limitless training, simple group booking administration, and configurable reports. 

Along with working with several credit card processors and supporting rate management for improved revenue forecasting and budgeting, InnRoad is also connected to popular online travel agent websites.

Key Features

• Task Management: You can spend more time ensuring tasks are completed and less time creating to-do lists when you use innRoad's hotel task management solutions.

• Hotel Reporting: With simple-to-read hotel reporting tools and real-time data that anyone can understand, you can get the whole picture.

• Self-Check-In: Prior to visitors arriving, gather important information so they can check into their rooms more quickly and your front desk staff can spend less time doing paperwork.

Pricing

Contact the vendor for a personalized quote.

8. SynXis Property Hub

With its cloud-native, tablet-compatible technology, SynXis Property Hub streamlines daily operations for limited-service hotels. 

Using an integrated front office kiosk to speed up guest check-in and checkout, minimizing revenue loss through a single source of truth, and preserving data security through end-to-end tokenization with reliable payment gateways are just a few of its main advantages. 

It also provides chain-level property management system setup features. With SynXis Property Hub, hotel operations software that leverages the central reservation system (CRS) to help staff operate accurately and efficiently, you can access your property from anywhere, enable mobile check-in and check-out, and assist group management.

Key Features

• Intuitive Design: Shorten the time it takes to complete regular chores and turn employee training from weeks to days. Workflows that are easy to use can help staff become more proficient and learn new skills more quickly. This includes handling room rates and inventory, updating room statuses, and helping customers.

• Cloud-native Technology: With a tablet-compatible interface, you can manage your property while on the road and access it from any location. Gain secure, fast access to profile data and important business indicators. Utilize an easy-to-use dashboard to monitor daily property activities and swiftly complete basic tasks.

• Integrates with CRS: Utilize the CRS as a single system of record for pricing, bookings, and guest profiles to maximize revenue. Get rid of inconsistent data and align availability, rates, and content. Make that the data is current and compliant with the CRS to avoid overbookings.

Pricing

Contact the vendor for a personalized quote.

9. Cloudbeds

Your hotel's booking engine, OTA channels, and property management system are constantly in sync when you use Cloudbeds. Utilize a common reservation calendar to streamline front desk operations and reservation administration. With only one click, instantly adjust your availability anywhere.

Particularly for limited-service hotels, traditional property management systems can be cumbersome and don't always provide the ideal user experience when it comes to onboarding new employees.

For pricing, reservations, and guest profiles, hotels are also lacking a single system of record if they do not have an integrated hotel management software that is linked to the CRS. 

Limited-service hotels can benefit from SynXis® Property Hub from Sabre Hospitality, which provides a cloud-native and simplified solution for managing reservations, folios, accounting, housekeeping, and reporting.

Key Features

• Guest Check-in/Check Out: Simplify the front desk experience for your guests with a one click, guaranteeing smooth and efficient arrivals and departures.

• Drag and Drop Calendar: Our user-friendly calendar is designed to make everyday tasks at the front desk easier. Upgrade visitors, view remarks, reserve a room, and quickly change room availability and rates for use across all of your distribution channels.

• Real-time Synchronization: Our one platform allows for continuous, precise updates to optimize reservations while preserving uniformity in room availability and costs throughout all platforms.

Pricing

Contact the vendor for a personalized quote.

10. Canary Technologies

Say welcome to happy guests, better money and well-oiled operations. No matter your hotel type and size, Canary’s Guest Management solutions include everything you need in one, easy-to-use platform.

Boost 5-star reviews by 300% and witness your bookings and ADR skyrocket. Gather reviews from visitors automatically by using a post-stay survey. Permit visitors to post reviews on well-known third-party websites, such as Google and Tripadvisor. With Canary Upsells, customers can easily purchase popular services and amenities with their phones. 

Key Features

• Mobile Check-In & Checkout: Using a mobile device, guests can check out quickly and avoid going via the front desk.

• AI-Powered Guest Messaging: Using Canary Guest Messaging, prioritize guest inquiries, reply twice as quickly, and let AI handle the response. With the use of an extensive dashboard, expedite guest inquiries with automated, broadcast, and direct messaging.

• Digital Authorizations & Payments: Canary Digital Authorizations is a PCI level-1 compliance solution that offers a secure and user-friendly substitute for unsecure paper and PDF credit card authorization forms.

Pricing

Contact the vendor for a personalized quote.

Before jumping into the list of hospitality management software, let’s discuss what’s the difference between hotel management and hospitality management.

Hotel Management vs Hospitality Management

Before jumping into the list of hospitality management software, let’s discuss what’s the difference between hotel management and hospitality management. 

Hospitality management is a broad discipline that comprises monitoring the day-to-day tasks, and combining back-of-house and customer-facing activities. To help you understand better, the discipline is a blend of housekeeping, maintenance, administrative and operational level tasks.

The end goal, if you might ask, is to improve each aspect of these managerial processes to improve the overall accountability factor.

In contrast to the more narrowly focused "hotel management," hospitality management is an umbrella phrase that encompasses a variety of businesses, such as food and beverage, travel and lodging, and event management. Maintenance and cleaning to spa services, concierge, reception, and many more departments can come under the purview of a hospitality manager.

While the hospitality sector is generally concerned with front-of-house (FOH) or customer-facing operations, the fact is that providing outstanding services to a large number of people necessitates a significant amount of back-of-house (BOH) or behind-the-scenes labor.

Because hotels and restaurants need excellent FOH and BOH operations, hospitality managers must be well-versed in both professions or areas of expertise. They must be mindful of housekeeping matters, such as acquiring enough toiletries for the visitors' requirements.

5 Best Hospitality Management Software

1. Xenia | Overall No. 1 Hospitality Management Tool Online

Xenia is the best hospitality management software for integrated facility maintenance, operations, and workforce management.

With a user-friendly, adaptable, and versatile interface for both web and mobile, Xenia's platform is designed with frontline workers in mind. 

With options for everything from team communication, work orders, preventive maintenance, internal conversations, accountability monitoring, inspections, and analytics, Xenia is adaptable and adjustable for both local property management teams and complicated, dispersed locations.

With Xenia's customizable digital task tracking, you can empower your frontline workers and obtain total insight into your operations.

Key Features and Capabilities

• Guest User Submissions: Improve customer communication by making public checklists available. Create and provide a unique URL link for each checklist.
• Room Inspections: Develop a comprehensive checklist that covers all aspects of a guest room, including lighting, HVAC, bedding, bathroom fixtures, and more.
• Preventive Maintenance: Actively uses condition monitoring to examine the current shape of your assets and perform online maintenance before any problem shows up.
• Task Management: Elevate team productivity and accountability with Xenia's comprehensive task management solutions, spreading over workorders, chats and employee accountability modules.
• Corrective Actions: Create smart inspections with steps that automate when a flagged response, such as a failed step or an out-of-range meter log, is satisfied.
• Temperature Monitoring: Install LoRaWAN sensors in freezers and refrigerators for continuous temperature and humidity monitoring and utilize Bluetooth-powered probes to simplify temperature logging for error-free compliance.
• Manage Every Location: Consolidate compliance, standardized processes, maintenance, and every day operations across all locations into a single site.
• QR Codes for Assets: To create a dynamic workplace, generate, print, and use QR codes. Simply scan your work with your Xenia app and log it.

Pricing Models and Packages

• Free Forever: Free trial for up to 5 users
• Starter: $99 / month for 15 users
• Premium: $199 / month for 15 users with unlimited access to all the core features
• Custom: Need something tailored to your organization?

User Interface and Ease of Use

Managing safety, operating procedures, and company policies has never been easier! Xenia offers unparalleled ease of use and the flexibility you need for efficient operations.

Centralize all your essential documentation in one user-friendly platform.

Xenia adapts to your screen, providing a consistent and responsive interface. Access crucial information from any device.

Customer Support and Training Options

• With Xenia, you can track the progress of each employee's training journey through Training Module Creation and Training Progress Tracking.

• At Xenia, we believe in keeping you informed and empowered through live demos to explore the latest features, witness product updates firsthand, and participate in engaging Q&A sessions.

2. Oracle Hospitality - OPERA

Oracle Hospitality offers OPERA 5 property management systems, which allow hoteliers to manage all aspects of their business, including bookings, loyalty, sales, and catering. OPERA 5 is suitable for all kinds of hotels, from individual establishments to worldwide resorts.

Key Features and Capabilities

• Property Management System: OPERA 5 PMS offers hotels and hospitality enterprises a diverse set of partners, services, and flexible APIs to allow them to develop swiftly in response to changing market needs.
• Advanced Reporting and Analytics: Gain insights from data captured across functional areas, including hotel operations, revenue management, sales, and catering
• Analyzer Reports: The reports allow IT staff to enhance the maintenance and performance management of OPERA 5.

Pricing Models and Packages

• Contact the vendor for pricing

User Interface and Ease of Use

• Opera is a complex and powerful system that needs a substantial investment in hardware, software, license, maintenance, and upgrades. Opera has a steep learning curve and could require significant training and design to meet the demands and operations of the hotel.

Customer Support and Training Options

• Providing on-premises and cloud-based learning management systems by OPERA 5 Digital Learning. All users, regardless of experience, can locate a suitable course in the OPERA 5 digital training library.

3. Cloudbeds HMS

With Cloudbeds, a user-friendly hospitality management suite, hosts and hospitality establishments have a consolidated solution for simple and successful property operations. With Cloudbeds, you have one login and one system that is constantly in sync. They provide a full suite of products, including a booking engine, a revenue management tool, a marketplace with 300+ connections, a channel manager, and a payment processor. 

Key Features and Capabilities

• Real-time Insights: The platform's robust reporting and analytics capabilities will allow you to make data-driven choices. Improving processes and marketing tactics can be achieved by using guest data.
• Process Automation: When hospitality property management software is out of date, it can trigger overbooking, inefficiency, and a loss of time that might be better spent entertaining guests. Designed with independent hotels in mind, our modern property management system (PMS) combines all the tools you need to make your operations run more smoothly.
• Real-Time Channel Management: Actively connect your inventory, availability, pricing and rates in real-time to all the distribution channels of your choice, such as Booking.com, Airbnb, Vrbo, Expedia, and over 300 others..

Pricing Models and Packages

• Ask for personalized pricing consultation with your custom quote

User Interface and Ease of Use

The Cloudbeds Hospitality Platforms include a simple, user-friendly interface that reduces training time and increases user experience.

Customer Support and Training Options

• Their in-house team of Customer Coaches provides round-the-clock support for all our customers worldwide.
• Empower your employees with our on-demand training package, which includes unrestricted access to courses, training videos, and other resources.

4. WebRezPro HMS

WebRezPro is a full-service, automated, and adaptable cloud property management solution intended to boost efficiency and profitability for all kinds of lodging.

The full-featured but simple-to-use system modernizes and optimizes front-desk and back-office processes, from reservation and inventory management to accounting and reporting. WebRezPro offers lodging operators an innovative, secure, and cost-effective solution.

Key Features and Capabilities

• Housekeeping: The responsive housekeeping report, which is integrated with the front desk, monitors live room status and maintenance alerts and can be updated by housekeeping workers using mobile devices. It simplifies the scheduling of housekeeping activities and incorporates cleaning and inspection checklists to help with quality assurance and increased visitor satisfaction.
• Guest Self-check-in: With WebRezPro's guest agreements function, which is included in every system, you can enable visitors to check in online before they come. Guest self-check-in saves time and money for your property while increasing the guest experience. 
• Automate Front Desk Operations: With seamless reservation management from booking to check-out—including an interactive calendar, automatic guest emails, self-check-in, and integrated payments—you can save time at the front desk and streamline procedures.

Pricing Models and Packages

• WebRezPro is a feature-rich property management system with a monthly membership charge and no system setup fees. Ask for personalized pricing consultation with your custom quote

User Interface and Ease of Use

The WebRezPro user interface, built with the latest responsive web design technology, automatically adjusts to the device accessing it, altering the layout and enabling touch-screen features for best usage on all web-enabled mobile devices.

Customer Support and Training Options

• WebRezPro offers a diverse range of support options, including real-time chat, a comprehensive knowledge base, FAQs and community forums, email and help desk assistance, as well as direct phone support.
• For training, they provide flexible options such as live online sessions for interactive learning, instructional videos for self-paced education, comprehensive documentation, insightful webinars, and even in-person training for a personalized and immersive experience.

5. RMS Cloud

RMS has been an innovative industry leader for over 39 years, providing unrivaled experience and insight into the continuous improvement of our strong and fully integrated platform. 

RMS Cloud's property management system software is one of the most dependable Cloud PMS systems on the market, having moved to the cloud more than a decade ago.

Their modern and user-friendly layout makes it simple to use for front-desk workers, cleaning, and all other departments in your company.

Key Features and Capabilities

• Property Management: RMS Cloud offers world-class hospitality management systems with innovative solutions that streamline your operations from one centralised location.
• Online Reservations: Access dynamic pricing for variable rates, take reservations from anywhere, and provide visitors with the ability to change their appointments with our IBE channel management and cloud-based software.
• Guest Experience: With their native solution, you can automate the majority of your day-to-day chores while saving money on third-party programs.

Pricing Models and Packages

• Contact the vendor for pricing

10 Best Hotel Operations Software

When it comes to building your tech stack, choosing the perfect hotel operations software is arguably the single most important decision you will ever make!

Well, it is going to be the "one" most important decision for different reasons. Ultimately, you can't rely on a mid-level digitized solution - and that too, for a multi-location, multi-unit hospitality business.

We have rounded up the ten best hotel operations software for you to streamline your ongoing operations. 

Let's get started.

Xenia : Overall No. 1 Hotel Operations Platform For End To End Process Excellence

Xenia is one of the best hotel operations apps when it comes to staying on top of hotel operations of a multi-location, multi-unit facility.

Our transformative hotel operations software streamlines everything from preventative maintenance which means no more scrambling for lost work orders, to guest experience ensuring consistent excellence with digital checklists, every time!

With a digital library of hundreds of checklists and SOPs, you can empower your hotel staff to deliver a consistent five-star service in every room.

The best thing about our cloud-based platform is functionalities like automated work order management, eliminating those critical requests that'd have been ignored if it were for a paper trail.

And on top of that, Xenia also helps managers to ensure preventative maintenance management, without possibly hinting signs of any oversight on critical asset, equipment or item's integrity. 

Speaking of SOPs, the tool comes with an integrated A.I. SOP module to help managers create any type of standard operating procedure on the fly. Furthermore, hotel managers, or line managers responsible for managing hotel staff, can further customize such SOPs, as per their special requirements.

To surpass guests' hygiene and food safety expectations, Xenia provides dedicated features for comprehensive inspections, allowing hoteliers to proactively mitigate risks.

And to tie it all together, our chats feature can help you stay in touch with your team across the board whether the front desk or the kitchen staff. This streamlined communication eliminates delays and ensures a smooth flow of operations.

The platform also enables informed decision-making with intuitive dashboards that translate real-time data into actionable insights on key performance indicators (KPIs), empowering hoteliers to continuously optimize operations and profitability.

Key Features

• Housekeeping Management: Make checklists for amenities and room cleaning so that you can provide clients and visitors with a welcoming environment.
• Inspections & Audits: Utilize the dynamic inspection and audits tool to accomplish regulatory compliance, expedite hotel asset inspections, and avoid similar or near-miss incidents.
• Work Order Management: Process times may be reduced by assigning tasks and monitoring them from any device.
• Multi-Location Management: Combine standardization of processes, regulatory compliance, maintenance duties, and everyday corporate activities into a single, unified platform.
• Automate Corrective Actions: Use phases in your smart inspections so that when a highlighted response, such as a failed step or an out-of-range meter log, is completed, automation will start immediately.
• Smart Inspection Workflows: Xenia's operations template builder incorporates conditional logic at every stage. This lets you do a lot of different things, such as sending management an alert when meter readings are outside of range and developing a remedial action for an inspection step that went wrong.
• Integrated Chats for Teamwork: Simplify communication between your maintenance crew to promote teamwork, quick issue-solving, and a cooperative mindset.
• Data Analysis and Reporting: Managers can use Xenia's reporting features to get helpful information on how to maximize maintenance programs. 

Pricing

• Free Forever: Free trial for up to 5 users with access to all the basic features
• Starter: $99 / month for the first 15 users, with access to core features
• Premium: $199 / month for the first 15 users with unlimited access to all the core + advanced features and functionalities!
• Custom: Need something tailored to your organization?

Feel free to Book a Demo today

2. FCS CosmoPMS

With the help of FCS Cosmo technologies, hoteliers can establish a smooth data flow that is used for front desk operations, reservation confirmations, and resource monitoring in real time. 

Users can improve efficiency and boost income and occupancy by automating all of their front and back of house processes with FCS CosmoPMS. For this reason, it's a fantastic option for streamlining check-in and maximizing room assignment efficiency.

You'll also like how it keeps track of the entire business's ongoing activities, visitors, and travel agency information to assist you in managing sales, pricing, and client discounts.

FCS CosmoPMS is a user-friendly platform that streamlines operations management with functional interfaces. Mobile devices, such as smartphones and tablets, may be used to access FCS CosmoPMS.  

Key Features

• Reservation Management: Creating and managing reservations, tracking room availability, and handling guest inquiries.‍
• Guest Management: Storing guest information, preferences, and history for personalized experiences.‍
• Rates & Inventory Management: Setting room rates, managing room types, and tracking occupancy.‍
• Basic Reporting: Generating reports on reservations, occupancy, and revenue.

Pricing

• Contact the vendor for pricing.

3. Hoteliga

Hoteliga is a cloud-based hotel operations software that streamlines revenue control, reservation processing, billing, and customer service.

It can connect with other Online Travel Agencies (OTAs) to increase customer acquisition and streamline internal operations more effectively. 

This program offers real-time monitoring and coordination of stakeholder relationships, cleaning, financial management, invoicing, and hotel layout modification.

The ideal use cases for this software are hotels that often host international visitors. An essential feature sometimes neglected by competitors is multi-currency capability, which is an important aspect of having international guests.

Key Features

• Extensive Reporting: Access a comprehensive range of reports covering reservations, arrivals/departures, payments, sales, customers, housekeeping, and invoicing presented with clear information structures, diagrams, and color coding.‍
• Booking Agency Management: Create and customize multiple contracts per agency, automatically calculate reservation prices based on contract terms, and track reservation flow per agency and allotted contracts.‍
• Localization: Adapt the system to specific language and currency preferences with support for multiple languages and currencies.

Pricing

• Bronze: $30/month (paid annually)
• Silver: $53/month (paid annually)
• Gold: $95/month (paid annually)

4. SafetyCulture

No matter the size of your hotel, SafetyCulture can handle all of your hotel operations.

Housekeeping, work scheduling, guest bookings, property management, and revenue monitoring are just a few of the many uses for SafetyCulture among hotel managers. 

Maximize productivity like never before by digitizing your routine processes. Help the hotel's inspectors and personnel communicate better so that they can complete maintenance orders more quickly. 

Hotel management and employees can carry out inspections with the help of SafetyCulture using only a mobile device. Housekeeping supervisors, along with the hotel manager and other staff, can be empowered to improve work efficiency and prepare rooms that give the best first impression to hotel guests.

Key Features

• Free Customizable Hotel Management Templates: Access a comprehensive range of hotel management templates available in the Public Library, allowing customization to suit specific needs and preferences.‍
• Attach Photos, Videos, and Notes: Enhance documentation by attaching photos, videos, and notes to provide proof of issues or compliance, facilitating better communication and problem resolution.‍
• Issue Reporting: Streamline problem reporting by raising Issues, enabling staff to report concerns or challenges efficiently. Assign specific corrective actions to relevant staff members for prompt resolution and create Heads Up notifications to ensure everyone is informed and aware of ongoing issues.

Pricing

• Free: $0 / user
• Premium: $24 / seat / month (when billed annually)
• Enterprise: Custom price

5. RoomRaccoon

By using RoomRaccoon, hotel managers can improve their businesses' profitability while simultaneously satisfying their consumers. 

Apart from serving as a conventional property management system (PMS), this hotel operations tool is designed to enhance direct reservations via the hotel's website, making it ideal for independent hotels. 

You can manage your bookings and visitors from one centralized site. Accommodations can be configured with features including room types, units, and rate plans; guests can be contacted; reports can be generated; cleaning can be arranged; and methods for optimizing income can be used.

With the needs of independent hotels in mind, RoomRaccoon streamlines the hotel booking process, implements yield management measures, and integrates with popular systems like Epos today, all while saving a ton of time.

Key Features

• Robust Reservation: To make sure hotels don't become overbooked, RoomRaccoon provides real-time booking synchronization.‍
• Integrated Channel Management: It consolidates reservation data from several online booking systems and handles them effortlessly.‍
• Guest Communication Tools: Customers have a better time throughout their stay because to this feature, which allows for more tailored interactions.

Pricing

• Entry: £124 per month
• Starter: £160 per month
• Premium: £235 per month
• Enterprise: £330 per month

6. ALICE by Actabl

Up next on our best hotel operations software list, we've got ALICE.

It's more of a household name in the industry.

ALICE is an advanced on-property software that modern hotels rely on for cleaning and service delivery; it is part of the Actabl family of software. 

An exceptional project management system, ALICE is tailor-made to meet the specific needs of five-star, luxury, and multi-outlet hotels.

With this technology, hotels can improve their real-time communication, streamline their operations, and save money.It helps hotels run more efficiently, which in turn allows them to provide high-end services with fewer employees. Notable among its attributes is the guest satisfaction factor, which ensures that all problems will be resolved quickly and accurately without missing a detail.

Key Features

• Real-time Communication: Streamline service delivery by facilitating real-time communication between teams.‍
• Operational Efficiency: Make sure guests have a pleasant stay by streamlining hotel operations including cleaning and guest service requests.‍
• Cost Savings: Maximize profits without lowering standards of service by using cost-effective ideas and processes.

Pricing

• Contact the vendor for pricing.

7. InnRoad

When it comes to managing their properties, independent hotel owners can count on InnRoad.

Among its many useful functions are those for managing reservations, handling administration, and generating reports.

Providing strong operational management, the software shines as far as catering to the specific requirements of independently owned hotels is concerned.

Notable features of the program include an easy-to-navigate UI and many interfaces that streamline operations for hotel operators. 

A powerful booking engine, a cloud-based worldwide distribution system, and an integrated property management system are all part of InnRoad's feature set.

Thanks to this, hotel owners can streamline their reservation, cleaning, and front desk processes all in one place.

Key Features

• Housekeeping & Task Management: Streamline operations by prioritizing tasks according to guest arrival times, efficiently assigning them to designated staff members, and seamlessly marking tasks as complete once rooms are ready.‍
• Real-Time Reporting: You can monitor everything from income to maintenance requirements with our hotel property management system's abundance of real-time and detailed data.‍
• Additional Features: InnRoad's Demand Management function enables establishments to establish ADR, occupancy, and revenue targets, track their progress towards these targets, and automate rate adjustments as needed.

Pricing

• Contact the vendor for pricing.

8. Connecteam

Moving on with our best hotel operations programs recommendation, we've got Connecteam for you.

If you havent heard of Connecteam before, you should definitely give it a try.

The insanely popular program is a combination of different tools to offer a well-rounded operational exprience to businesses from multiple industries; hotels are just part of the equation.

Plus, it's completely free!

They make it easy for businesses to build their own customized app for smartphones in  simple steps. Ready to use out of the box, the adaptable Connecteam software provides a suite of productivity-boosting features that help hotels educate, train, oversee, and manage their staff more effectively. 

Whether you own a restaurant, hotel, motel, Airbnb, or hostel, you can now equip your whole workforce with mobile business tools that boost performance while they work and let managers track engagement metrics to see where they can make improvements.

Key Features

• Effortless Scheduling: Create flexible schedules that account for employee qualifications and availability. Reduce absenteeism with automated notifications and self-service shift swaps. ‍
• Real-Time Task Tracking: Assign daily tasks and checklists to specific teams or individuals. Track progress in real-time, ensuring timely completion of critical tasks like room cleaning, maintenance requests, and guest service calls. ‍
• Enhanced Communication:  Foster seamless communication across departments with a centralized chat platform. Housekeeping can connect instantly with front desk regarding late checkouts, while kitchen staff can coordinate meal delivery with room service. 

Pricing

• Expert: $119/month for the first 30 users, $3.6/month for each additional user
• Operations Advanced: $59/month for the first 30 users, $1.8/month for each additional user
• Operations Basic: $35/month for the first 30 users, $0.6/month for each additional user
• Small Business Plan: $0

9. Cloudbeds

The complete hotel management system from Cloudbeds provides a one-stop shop for all of your company needs.

No matter what, Cloudbeds will keep your hotel's PMS, booking engine, and OTA channels in perfect harmony. Put a common reservation calendar in place to streamline front office operations and reservation administration. Your availability may be instantly updated across all platforms with just one click.

Take charge of your hotel management booking in real-time and avoid any hidden fees.

Key Features

• Intuitive Drag-and-Drop Calendar: Seamlessly manage schedules with a user-friendly drag-and-drop calendar interface, simplifying the process of organizing events, appointments, or bookings.‍
• Inventory, Pricing, and Availability Management: Gain full control over inventory, pricing plans, and availability settings, allowing you to optimize resource allocation, maximize revenue, and enhance customer satisfaction.‍
• Integration with 3rd-Party Tools: Connect seamlessly with third-party tools and services to expand functionality and streamline operations, enabling enhanced productivity and flexibility in your workflow. 

Pricing

• Contact the vendor for pricing.

10. RMS Cloud

RMS Cloud is a premier hotel management software that simplifies and automates hotel operations.

Managing properties, bookings, and distribution channels are all within the user's control using this cloud-based solution. 

From a single interface, hotel owners and operators may efficiently manage room inventory, guest bookings, cleaning, point-of-sale systems, dynamic pricing, and much more.

To further improve connection and capabilities, the system may be integrated with a number of third-party systems. Organizations can boost productivity, save expenses, and provide better service to customers with the aid of RMS Cloud.

Key Features

• Real-Time Housekeeping Status Tracking: Monitor housekeeping status in real-time, enabling quick and efficient oversight of room cleanliness and readiness for guests, ensuring a seamless experience.‍
• Robust Reporting Capabilities: Access comprehensive reports providing insights into various aspects of hotel operations, including occupancy rates, revenue, guest feedback, and more, facilitating informed decision-making and performance optimization.‍
• Seamless Integration with RMS Property Management Tools: Integrate effortlessly with other property management tools within your RMS ecosystem, enabling smooth data exchange and workflow coordination across different functions for enhanced efficiency and accuracy.

Pricing

• Contact the vendor for pricing.

10 Best Hotel Inventory Management Software

Everyone and their grandmothers in the hotel industry know how crucial is inventory management. We have shared a quick list of software below and deeper, detailed information about these platforms is present here: 

10 Best Hotel Inventory Management Software

1. Xenia: The Ultimate Hotel Inventory Management Software
2. RoomRaccoon
3. Hotelogix
4. Cloudbeds
5. eZee Absolute
6. Mews Systems
7. Protel
8. ResNexus
9. Checkmate
10. InnRoad

What Features to Consider in a Hotel Management System?

Various modules are available from hotel management software based on your demands as a hotel operator. But there are some characteristics that every hotelier needs to be aware of.

1. Reservations & Bookings

Any hotel that wants to manage reservations must have a dependable reservation system. A PMS system cannot handle your bookings or your hotel's earnings without reservation management.

Effective reservation management enhances visitor satisfaction, boosts income, and lowers the possibility of unanticipated overbookings.

Through the use of a channel manager, hotel PMSs can establish connections with OTAs (Online Travel Agents), Google, and travel agencies, among other distribution channels. Regardless of the internet channel you choose, this interconnectedness guarantees that your reservations are submitted and accurate.

If the majority of your reservations come from sources other than booking engines on your hotel's website, channel managers are great.

2. Customer Relationship Tools

It's critical to establish trust with your clientele. However, it can be challenging to remember awards, points, and visitor preferences.

Guest incentives, points, and preferences can be tracked with features available in a PMS that integrates with a CRM (customer relationship management tool).

Nothing compares to individualized services, and hoteliers can provide outstanding guest experiences and foster repeat business with the help of a strong CRM.

3. Real-time Updates

Being organized is essential while managing employees. Real-time updates for maintenance, conference and events, and cleaning staff are provided via PMS software. Experience seamless room turnover at its best.

4. User-friendly Interface

A PMS software with millions of functions is great, but if it's unclear, it's not very useful. A PMS software that your team can rapidly get used to is ideal. This will guarantee that your hotel operations can run smoothly every day.

5. Extra integrations

The capability of further integrations is another factor to take into account. Additional revenue management tools, online booking engines (for direct bookings), and channel manager choices to link your PMS to OTAs are all offered by certain PMS systems.

Forget about connecting your hotel to only one travel agency; in just a few easy steps, you can now connect it to major players like Expeda, GoogleHotels, and Agoda. Your annual revenue and the hotel operations will appreciate it!

Are you ready to look at a couple hotel management systems? It's time to look into the options when you've decided on the features you want. 

Benefits of Hotel Management Systems

Here are some of the benefits hotel management software could offer your business.

1. Higher Satisfaction For Guests

Positive encounters between you and your guests will build greater trust with a PMS that integrates a booking engine and front desk capabilities. In order to increase guest happiness, a PMS system is essential, offering everything from personalized rewards to simple check-in. Keeping customers satisfied is the aim, regardless of whether you specialize in vacation rentals or hostels.

2. Better Online Visibility

A lot of things influence your online presence, such as selecting the appropriate hotel management software. Guesthouses and independent hotels frequently use guest-facing software to boost their web presence. Chatbots on hotel websites and guest portals upsell your experience by always prioritizing the needs of the client.

Here, smartphone optimization plays a key role. Bookings made through a mobile device or app are more common. For help and inquiries, a PMS with smartphone-optimized technology is therefore necessary.

3. Less Time on Admin Tasks

Saving time on administrative work is obviously beneficial because we are all busy. You can save hours by using a cloud-based PMS program with an excellent booking system. Having finished your administrative and event management tasks, you will have more time to attend to your guests' comfort.

4. Improved Revenue Management Systems

The management of revenue is essential to all businesses. You can manage your revenue with pricing tools if you have the correct hotel PMS. Because precise data updates are available, you can adjust rates based on seasonal demand. Goodbye, standard prices. Hey there personalized prices and exclusive deals.

5. Reliable Daily Reports

Data never lies. Therefore, it is imperative that all independent hoteliers and hotel chains catch up on their daily reporting. Using the most recent data, back-office workers can decide on important operations and marketing decisions. Furthermore, you can access real-time data anytime you need it.

6. Increased Bookings

In the end, your property management system's features all work together to raise your income. It is essential to the success of your hotel, and cloud-based solutions can take care of the grunt work.

PMS software works for you, from promoting your hotel on additional OTAs to providing real-time occupancy data. Channel managers and direct booking channels are essential aspects to consider.

Wrapping It Up

Our list of the top hotel management software should help you get started, even if selecting the finest HMS can be difficult and usually involves a lot of trial and error.

Naturally, the decision will also be based on your spending limit and needs. Nevertheless, rather than offering comprehensive hotel management, the majority of HMS solutions available today simply address a portion of the issue or a single feature.

But what about Xenia?

Xenia is the all-in-one hotel management software you need to streamline your operations. 

With features like real-time task tracking, preventive maintenance scheduling, and easy team collaboration, Xenia helps enhance efficiency across the board. Its intuitive platform covers everything from work orders to asset management, ensuring your hotel runs smoothly. 

Plus, with a free trial, you can experience firsthand how Xenia can meet your hotel’s unique needs.