Executive Housekeeper: Role, Responsibilities & Resources
An Executive Housekeeper supervises all aspects of the housekeeping operation including room cleanings, laundry and team management. This managerial role typically reports to the Rooms Division Manager.
What are a Executive Housekeeper's responsibilities?
Executive Housekeepers are responsible for:
- Cleanliness and appearance of hotel facility
- Ensuring all rooms meet brand standards
- Leading team of multi-national housekeepers
- Ensure compliance with OSHA Standards
- Oversee laundry operations
- Oversee par stock of supplies and linens
- Identifying and resolving guest complaints
- Prepare reports for management
- Train housekeeping staff
- Recruit new housekeepers
- Conducting public area inspections
- Oversee inventory checks
What is a Executive Housekeeper's Annual Salary?
Executive Housekeeper's salary can vary a lot depending the following factors:
- Is the property independent or corporate?
- What is the market the property competes in?
- Where is the property located?
- How many rooms are in the property?
- What is the experience level of the applicant?
- How is the overall job market demand?
There are many more factors that contribute to salary data variation, so most sites provide salary information in a range to ensure that there is proper coverage. The table below shows the latest salary ranges for Executive Housekeeper's across the major salary reporting platforms:
What are characteristics of a typical Executive Housekeeper?
Executive housekeepers both manage people and the facility, ensuring both are up to brand standards so that guests have a great experience. This is a complex job that takes years of preparation to be able to do well.
The average age of an Executive Housekeeper is 49 and average education level is a high school degree. Beyond education, a good executive housekeeper has at least 8 to 10 years of industry experience and has managed teams before. Executive housekeepers must be able to manage multi-national teams and should speak multiple languages. They need to be able to motivate and set standards for their teams to achieve, as well as provide recruiting and training for new staff members.
Average Age: 49
Average Education Level: High School
Average Salary Range: $42,000 - $56,000
Industry Experience: 8-10 years
Management Experience: 2-3 years
Key Traits:
- Detail Oriented
- Organized
- Great communicator
- Lead by example
- Able to identify trends
- Able to manage people
- Speaks multiple languages
- Understands hotel operations
Top Resources for an Executive Housekeeper
Xenia offers tons of free educational resources for frontline teams. For executive housekeepers, we recommend visiting:
- 3 Housekeeping Performance Standards Every Hotelier Needs
- Hotel Laundry Management Guide: Process, Tips & Checklists
- How Do Hotels Prevent Bed Bugs? [+Pest Control Checklist]
- Best Hotel Room Inspection Checklist
- Hotel Housekeeping Checklists
- Hotel Laundry Checklists
